Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

March 14, 2019

I loved the customer service and they went above and beyond! I loved the screen share option to help customers understand better.

The Compass Rose
United States
Over 1 year using the app
March 25, 2020

I’ve been taking the time to streamline my site and happy that I found Spently. I’m spending more on ads, that just break even at best, cause of what I’ve calculated my new LTV to be thanks to Spently.

My customer life time value looks to have an increase of %25+ that’s huge in this world. I’m also seeing my email open-rate crush it with Spently’s confirmation emails. It’s super cool what you all are doing!! I also have to mention that my point-of-contact (Jordy) is astonishing at what she does, super friendly and seemingly always available to assist me:)

Spiritual SuperMall
United States
Over 1 year using the app
January 27, 2017

Super easy to use and creates high quality, professional emails! Would recommend this app!

Bella Beach Jewels
United States
Over 1 year using the app
May 19, 2021

Big ROI and great customer service in getting everything set up and started. We will defintitely keep using it

Ewing Athletics
United States
Over 1 year using the app
Edited June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Euro Flowers
Canada
Over 1 year using the app
February 5, 2014

The Spently app allowed us to create a custom order confirmation email exactly the way we wanted it to appear. Support on the the finer details was excellent--and very much appreciated!

FIG+YARROW apothecary
United States
Over 1 year using the app
May 6, 2015

I really like this app over similar notification apps I've tried due to the ease of customization and analytics supplied. It's a simple and worthwhile upgrade that enhances my customers' shopping experiences.

David Lozeau
United States
Over 1 year using the app
November 1, 2018

The team at Spently is amazing. They actually give one on one service. Rare for this industry...

They went through our business model first, customized our set up for our type of clients needs, and then followed up on our progress. They helped with some adjustments to our email timelines and gave very good insights that we would not have thought of on our own.

We highly recommend the Spently team and their services.

ZABBLETREE
United States
Over 1 year using the app
February 28, 2018

Bravo! Spently is literally one of the best platforms we've seen...As a growing business, our eyes and ears are seemingly on a million priorities per day. Having access to such rich UI contained in our email notifications that support every part of our customer interaction is indescribably valuable to us. It's not only allowed us to free our time but also helped Daschop Online thrive as a brand among our customer base.

-Team Daschop

Daschoppe
United States
Over 1 year using the app
December 9, 2016

Great app highly recommended!
Although the GUI can use a little revision for starters you can get lost around the dashboard.

Touchdolls Pxs
United States
Over 1 year using the app