Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

November 1, 2018

The team at Spently is amazing. They actually give one on one service. Rare for this industry...

They went through our business model first, customized our set up for our type of clients needs, and then followed up on our progress. They helped with some adjustments to our email timelines and gave very good insights that we would not have thought of on our own.

We highly recommend the Spently team and their services.

ZABBLETREE
United States
Over 1 year using the app
February 28, 2018

Bravo! Spently is literally one of the best platforms we've seen...As a growing business, our eyes and ears are seemingly on a million priorities per day. Having access to such rich UI contained in our email notifications that support every part of our customer interaction is indescribably valuable to us. It's not only allowed us to free our time but also helped Daschop Online thrive as a brand among our customer base.

-Team Daschop

Daschoppe
United States
Over 1 year using the app
December 9, 2016

Great app highly recommended!
Although the GUI can use a little revision for starters you can get lost around the dashboard.

Touchdolls Pxs
United States
Over 1 year using the app
July 29, 2015

We LOVE this app. Such a great way to put your best foot forward when dealing with your customers. No more boring auto-generated email notifications. Make the beautiful - EASILY.

Savorx Spice Flavor Co
United States
Over 1 year using the app
March 21, 2015

I've been really happy with this app. It's given us the ability to really quickly and easily improve the quality of the automatic emails that we're sending out. The basic emails that shopify defaults to are so plain that they lower the quality of the customer experience.

McClary Bros.
United States
Over 1 year using the app
Edited June 19, 2020

I've really enjoyed working with Callum and the Spently team, the service they provide is second to none. As for the application itself, it's very easy to use and offers some incredible feature so that merchants can ensure every email template is on brand, unique and engaging. We've been running the app for two weeks and have already seen two conversions from the abandoned cart email and we hope to see more of this in the future. I highly recommend Spently for anyone looking to improve their email marketing communication and capture their online customers on a different level!

OTIS EYEWEAR USA
United States
Over 1 year using the app
June 1, 2015

The themes are not only fantastic looking but easy for anyone to customize, which has been lacking for awhile on notifications on Shopify.

Shop Xwerks
United States
Over 1 year using the app
Edited November 22, 2019

The app is easy to use and navigate without any coding background. I've found the customer support team to be very responsive and helpful. I highly recommend Spently.

Dragon Bicycles
United States
Over 1 year using the app
February 18, 2016

100% worth it! It is SO easy to create stunning email templates. My favorite feature is the ability to add unique coupon codes in any of the emails, particularly the shipping confirmations and account activation emails. Overall, the look and feel of all the emails are very clean and professional. I don't see us getting rid of this app anytime soon!

Soulmakes
United States
Over 1 year using the app
November 19, 2015

Spently is awesome! I was previously using another app for email templates but it would not allow you to take the HTML work onto Shopify's notifications. So the customer was receiving two emails for everything. Confirmation, shipping, etc. huge headache. With Spently you can design a professional email yourself using their user friendly templates. They give you the HTML which you can then replace the Shopify default email. If you're looking to make your business that more professional with email templates the this the app you go with!

Theboutique Pixelsupply
United States
Over 1 year using the app