Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

January 10, 2017

Absolutely LOVE Spently!
The platform is so easy to use and it makes our e-mails look beautiful.
We have found that the e-mails we are sending through spently are much more engaging for our customers.
Integrates perfectly with Shopify! Would definitely recommend to anyone with an e-commerce business.
Thank you Spently team!

Gemelli Swimwear
United Kingdom
Over 1 year using the app
Edited July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

Asher + Rye
United States
Over 1 year using the app
August 2, 2017

Simple and easy to use! Customising email notifications made easier with Spently :)

Yoyo Mats Singapore
Singapore
Over 1 year using the app
March 8, 2022

I needed support updating the information after purchasing through Exchange Marketplace. Don provided helpful customer support and I was able to make the required changes with no problem. Response time was good.

PETHUT
Canada
Over 1 year using the app
November 27, 2014

This was too easy! I love that my customer correspondence is now personable and professional in appearance. With an online store these contact emails are so important.
Well done on a great service.
Kate
Cumulus Living

Cumulus Living
Australia
Over 1 year using the app
March 11, 2014

Most complete tool we've used for customizing notification emails. Very easy to install and the support team is really knowledgeable. After quickly setting up order confirmations we've already noticed customers returning with repeat orders. Emails asking about shipping have dropped significantly since we've customized our Shipping Notifications with FAQs. A total Win Win - I highly recommend this app for anyone who wants automatic repeat customers and fewer customer support requests.

Monte & Coe
Canada
Over 1 year using the app
July 30, 2019

I have been using this app for 4 months and my stats are impressive. I have a 261% open rate on notification e-mails. Where else can you get that!

Steel Pony
United States
Over 1 year using the app
November 23, 2016

A must have app. Great Support team and easy to use interface for creating shopify email notifications.

Mypowerdot Com
United States
Over 1 year using the app
October 4, 2016

Spently let me create attractive email notifications that look great for my customers. When I had issues the support was quick and helpful.

Hippo Beers
United Kingdom
Over 1 year using the app
December 10, 2021

I've been using Spently for a while, Tina has been very helpful. I really recommend to use this app it helps a lot to improve the sales.

Gemy Maalouf
United Arab Emirates
Over 1 year using the app