Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

March 8, 2022

I needed support updating the information after purchasing through Exchange Marketplace. Don provided helpful customer support and I was able to make the required changes with no problem. Response time was good.

PETHUT
Canada
Over 1 year using the app
November 27, 2014

This was too easy! I love that my customer correspondence is now personable and professional in appearance. With an online store these contact emails are so important.
Well done on a great service.
Kate
Cumulus Living

Cumulus Living
Australia
Over 1 year using the app
March 11, 2014

Most complete tool we've used for customizing notification emails. Very easy to install and the support team is really knowledgeable. After quickly setting up order confirmations we've already noticed customers returning with repeat orders. Emails asking about shipping have dropped significantly since we've customized our Shipping Notifications with FAQs. A total Win Win - I highly recommend this app for anyone who wants automatic repeat customers and fewer customer support requests.

Monte & Coe
Canada
Over 1 year using the app
July 30, 2019

I have been using this app for 4 months and my stats are impressive. I have a 261% open rate on notification e-mails. Where else can you get that!

Steel Pony
United States
Over 1 year using the app
November 23, 2016

A must have app. Great Support team and easy to use interface for creating shopify email notifications.

Mypowerdot Com
United States
Over 1 year using the app
October 4, 2016

Spently let me create attractive email notifications that look great for my customers. When I had issues the support was quick and helpful.

Hippo Beers
United Kingdom
Over 1 year using the app
December 10, 2021

I've been using Spently for a while, Tina has been very helpful. I really recommend to use this app it helps a lot to improve the sales.

Gemy Maalouf
United Arab Emirates
Over 1 year using the app
Edited December 1, 2016

Spently is great! Our email templates are phenomenal and the customer support we receive is great. Ren and Vincent have been huge assets! Keep up the great work.

Elite Athletic Gear
United States
Over 1 year using the app
May 31, 2018

Service to get up and running was off the charts amazing. Super nice people that are super helpful and a super great product offering!

Century Shower Door
United States
Over 1 year using the app
October 26, 2017

Although I have not had a chance to see much of this app yet, I am impressed with how easily it installed and how simple it is to use. Saved me a lot of time and stress - thanks Spently - thumbs up from this tech newbie.

The Chakra Garden
Australia
Over 1 year using the app