Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited March 5, 2020

Roddy and the rest of the Spently team were fantastic. They responded immediately, were incredibly clear, helpful and nice, and I was able to get a full suite of beautifully formatted customer notification templates in a very short period of time.

hudsonest
United States
About 1 year using the app
Edited September 13, 2018

We spend quite a bit on channeling traffic to our store using paid advertising. It was effective, but we still had difficulty maintaining this new audience.

Spently allowed us to reach out to these customers with strategic automated follow-ups, along with customized order notifications that provided users with discount codes, and personalized recommendations —all of which have helped us maximize our customer lifetime value.

With that said, Spently has generated 35,000$ in ROI for us just this past year, so we couldn’t be happier.

Just Golf Stuff
Canada
About 1 year using the app
November 7, 2016

Great App. I am currently using the free plan to customize my order confirmation notifications, but couldn't be happier with the ease of it!
www.maternityessentialss.com

Maternityessentials Com
United Kingdom
About 1 year using the app
April 14, 2016

Love this app! Makes all of my transactional emails look so beautiful :) The customer support is awesome too! Highly recommend this app if you are looking to make your Shopify emails that are sent to your customers way better!!!

Kids Glasses Jonas Paul Eyewear
United States
About 1 year using the app
March 10, 2016

Absolutely loving it. According to my spently dashboard, I've already gotten my money worth in the first day. The $19.99 was well spent.

D2moto
United States
About 1 year using the app
Edited December 12, 2018

This app is amazing, great customer service and this does help you increase your revenue. Highly recommend!

SaltBae50
United States
About 1 year using the app
September 5, 2018

I really love this app. Makes your emails and notifications super professional and I’ve been generating more money due to using the app. I highly recommend.

Heartbreaker Swimwear
United States
About 1 year using the app
August 23, 2018

This app is really easy to use and integrated seamlessly with our Shopify stores. The team at Spently is also INCREDIBLE - they're super responsive and went above and beyond for us from helping us getting everything set up and ready to go to troubleshooting any issue we had.

Encircledus
Canada
About 1 year using the app
December 6, 2019

Callum was a great support and app does exactly what is suppose to do, with amazing interface and slick features. Top and recommended

MOOMENN
United Kingdom
About 1 year using the app
June 6, 2022

The Spently app is a game charger for transactional emails. Emails are now on brand and we can add elements to upsell and winback customers. The customer service from the team is outstanding as well! Tina is always responsive and helps with any requests.

Yoobi
United States
About 1 year using the app