Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited July 20, 2019

Very easy to install. Setup was smooth with no hickups. Customer service was always there along the way.

Diva's Den Fashion
United States
About 1 year using the app
Edited November 2, 2018

I have only just had the Spently team setup my account for me as I was traveling at the time. By the time I arrived home without any questions been asked the account was setup and ready for me to start work. I have asked a few questions after I arrived home and the response was very prompt and I live +15 hours ahead of there time zone.

I give them 5 out of 5 for service.

The time has arrived to put the full version to work. Stay tuned for my follow up comments.

My Renewable Energy Australia
Australia
About 1 year using the app
Edited April 30, 2021

Amazing Customer service, Tina is very prompt & very helpful. It was my first time starting an online store but Tina answered all my queries very patiently. I would suggest if Spently can make their priced plans affordable ( Upto 30$ per month) , this will help small businesses like me to upgrade to better plans.

Pets & Purr
India
About 1 year using the app
March 1, 2018

Spently is fantastic! The team is very responsive to any questions you may have and really care about you getting the most out of the app. Well worth the money!

Westridge Outdoors
United States
About 1 year using the app
November 11, 2020

Best app and even better team! They are very quick to help with customizations. Pretty genius that it takes over notification emails.

Hush Blankets
Canada
About 1 year using the app
November 27, 2017

Excellent support service, I like the app!! 100% recomended

Il Mondo Da Bagno
Italy
About 1 year using the app
June 26, 2019

This is one of the few apps that delivers a reasonable ROI. It's simple to set up, effective, and starts providing returns in days instead of weeks or months. So far, we've been very happy with its performance.

VOORAY
United States
12 months using the app
June 18, 2020

I simple love this app. Not only because of the many opportunities, but also because of the service level op the Splently team. I really helped me generating more sales.

By Jozef
Netherlands
12 months using the app
September 12, 2019

Roddy and Callum are great! Super helpful, answered all my questions, made the setup process very easy. Great product, definitely a big step up from what we had before. Highly recommend!

Pockets Of Paris
United States
12 months using the app
August 31, 2017

Great app! Very easy to use

www.bkrdesigns.com

Bkr Design
Australia
12 months using the app