Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

December 6, 2019

Callum was a great support and app does exactly what is suppose to do, with amazing interface and slick features. Top and recommended

MOOMENN
United Kingdom
About 1 year using the app
June 6, 2022

The Spently app is a game charger for transactional emails. Emails are now on brand and we can add elements to upsell and winback customers. The customer service from the team is outstanding as well! Tina is always responsive and helps with any requests.

Yoobi
United States
About 1 year using the app
April 3, 2018

This is a great app which I highly recommend. Set up is very easy and the support they provide is fantastic. My email notifications have never looked so good. Thank you Spently for your support!

Pmg Goods
Australia
About 1 year using the app
November 13, 2021

Tina is amazing - her attention to detail, strategy, clear communication is exactly what we were hoping for when we decided to use Spently, very happy with their client relations team!

Rey to Z
United States
About 1 year using the app
February 26, 2014

Best email app we've tried! Super quick 10 second install and easy to customize. Our customers have already made more repeat orders and our order/shipping questions have reduced greatly because of the clear order information in our new emails, we love it!

MakersKit®
United States
About 1 year using the app
December 1, 2015

We just launched Spently yesterday and already see an increase in sales! Vincent and his team were wonderful to work with. They designed our emails and had us up and running in a short time frame! We couldn't be happier with Spently! Thank you!!

Holsted Jewelers
United States
About 1 year using the app
April 1, 2015

What a great service! Shopify's native emails were ugly and plain, and I just didn't have the time, knowledge, or money to make them stand out. With Spently, I was able to change all of the email notifications in an hour or so. Now, they are beautiful and match the branding and voice of our store. It's only been a day, and two regular customers responded back to automated emails and mentioned the pretty new layout. Thank you so much!

PenGems
United States
About 1 year using the app
February 11, 2016

Loving Spently! It's a little more expensive than their competitors but allows you the flexibility that the others do not. Brilliant app, so glad I found you!

Lipstickrepublic 2
Australia
About 1 year using the app
August 12, 2019

Great app, i highly recommend Spently there personalized emails and coupon code sending really helps customers make there purchase on our site.

Heaven's Gate Home & Garden
United States
About 1 year using the app
Edited September 24, 2019

i use this to entice customers back to our store. Abandoned cart emails and offers particularly successful.. Customer service really responsive too. Thanks Callum!

Martiniteestore
Singapore
About 1 year using the app