Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

November 10, 2016

Best Shopify email editor in the app store! Super easy to use and great customer support. Was able to set up all of my Shopify emails and bring them on brand quickly and easily. Love this app!

Artestilebeauty
Canada
10 months using the app
January 3, 2017

Easy to install and great templates - amazing for the free package.
Unable to utilise many of the follow up emails currently due to the cross sell app we have installed. However on contacting someone there on the team at Spently, it was mentioned that they will look to supporting this in the future - personal service, cant be bad!

Mytoolkit
United Kingdom
10 months using the app
March 8, 2016

very easy to install and immediate support with fast response time. I've only just installed it but looking forward to positive results

Bags 2 Bitches
Spain
10 months using the app
September 21, 2020

Customer support were amazing. Had a issue with my emails that were showing coding from another app when it came to accessories. No fuss what so ever I told them my issue and they came back to me to say they have fixed it and now my emails look perfect. Thank you Grace

Total Safes
United Kingdom
10 months using the app
March 30, 2015

Amazing app - great developer and service response! The shopify client interaction is much too basic and this adds the custom feel and boosts sales through high click reminders .. I AM satisfied!

Sailing To Sustainability
Canada
10 months using the app
April 28, 2018

Brilliant so far! I just set up all 15 custom emails for my shop in about 90 minutes, plus a created a win-back campaign! I'm excited to see what a difference this will make for our business.

Shopspiffing
United States
10 months using the app
September 14, 2020

Great support for setup and absolutely great results from this seamless app! Grace and Roddy from the team have been extremely helpful.

TamaraBrooks.com
Canada
10 months using the app
June 13, 2017

Great FREE App for order confirmation with upsell. And fantastic knowledge and customer service by Renniel!

My Heart Bubble
United States
10 months using the app
June 21, 2018

Excellent navigations templates are very crisp business savvy I love it

Dl Fashions
United States
9 months using the app
Edited October 2, 2019

Spently is a must for any store owner who wants to move the needle towards more sales. The branded emails are great but perhaps the biggest thing that rocketed our sales was setting follow up emails to our customers targeting certain collections with the goal of repeat sales. Awesome stuff and their team is readily available.

Honor in Blue
United States
9 months using the app