Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

June 13, 2017

Great FREE App for order confirmation with upsell. And fantastic knowledge and customer service by Renniel!

My Heart Bubble
United States
10 months using the app
June 21, 2018

Excellent navigations templates are very crisp business savvy I love it

Dl Fashions
United States
9 months using the app
Edited October 2, 2019

Spently is a must for any store owner who wants to move the needle towards more sales. The branded emails are great but perhaps the biggest thing that rocketed our sales was setting follow up emails to our customers targeting certain collections with the goal of repeat sales. Awesome stuff and their team is readily available.

Honor in Blue
United States
9 months using the app
May 8, 2017

Recommend for all Shopify Store. Great way to communicate with customers.
We love the app here at: www.blamershoes.com

Blamer Shoes
United States
9 months using the app
July 5, 2017

I like using spently it makes things easier for me. so far so good

Pearls And Play
United States
9 months using the app
December 11, 2016

Spently is a great App, very easy to use and integrate, overall an A+ experience. I've compared with similar Apps, and find this to be the best!

Yours Truly Gifts
Hong Kong SAR
9 months using the app
October 19, 2023

Very Satisfied with this app!
customer service people go above and beyond to help where needed.

The Stitchory
United States
9 months using the app
UpOrder replied October 20, 2023

Thank you for the review! We greatly appreciate your feedback. :)

December 14, 2015

Highly recommend it! Very easy to upgrade and customize all of your standard emails (order confirmation, shipping confirmation, abandoned carts). Since installing and customizing our emails, we've received a lot of great feedback for how great our emails look!

Safego
United States
9 months using the app
March 28, 2017

Spently is super easy to use and their customer service is great. I had and issue with my Custom Products App integrating with the Spently templates, but they fixed it right away. I would recommend this app for anybody that wants easily customize their email notifications.

City Chapters
United States
9 months using the app
January 10, 2018

Spently is our go-to app for driving repeat sales in our store, we’re getting incredible results and big sales bumps from the upsells we add to our store emails. It’s basically a whole new channel for selling.

We also really like the ability to create follow-up emails that automatically go out to people with abandoned checkouts as they really work in bringing them back to buy.

The app has been great for bringing our brand’s look and feel to every email we send to a customer, which is really important. We’ve seen a lot of growth selling on Shopify, and now Spently is the fuel that drives our growth engine!!

Monte Coe Us
Canada
8 months using the app