Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited February 29, 2020

Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!

Frump Fighters
United States
About 1 month using the app
April 23, 2020

Oh these guys have an amazing product and a really good support team. I have been impressed by the way how they customized my email templates that is completely in sync with my brand colors and branding language. Well worth it. Thank you :)

Baby Belts
United States
About 1 month using the app
July 16, 2017

Great interface, easy to setup, highly recommend this app!

Shaker Station
Australia
About 1 month using the app
October 8, 2018

Had the app for a little over a week now and already produced income from it. Can't wait to see how it continues to help my companies needs.

VinylSupplyMart.Com
Nichole Clark

Vinyl Supply Mart
United States
About 1 month using the app
March 31, 2018

I don't normally leave reviews but I felt compelled today. This must be one of the worst email marketing softwares I've ever come across. Their old template builder was pretty ordinary (not very good). But their new template builder is literally one of the worst pieces of software I have ever come across. And I've used many.

Sitting Pretty Halo Extensions
Australia
Almost 3 years using the app
UpOrder replied April 16, 2020

We've worked very hard to continue to update our app since you last used it. It is now easier than ever to design all 21 of your Shopify notifications with our template builder and global settings. This allows you to configure all of your notifications at once, saving you time so you can get back to running your business.

In addition, we've also made significant improvements to all of our marketing components giving you more control of your recommendations and unique personalized discounts.

Lastly, we are always here to help you, so if there is something you are trying to achieve in our template builder or app, but can't get quite right, we'd be happy to do it for you.

Thanks for pushing us to be better.

November 22, 2018

The Spently app is great it has helped make all our business emails look so professional and more like we are a big corporation.., I'm so grateful that it exists it honestly has made the whole transactional emails side of our store came alive. Thanks so much Spently

Allure - My True Essence
Namibia
About 1 month using the app
Edited January 11, 2015

I don't have any experience in coding, this apps is perfect to me, it is easy to use. But there have a few hours of the service that they use was experiencing some technical difficulties which made the logo and social network button in the email notification disappear. They backup the service back in few hours.

www.lim1t8d.com
Malaysia
Over 2 years using the app
December 17, 2020

Great App and useful, I would highly suggest it! Also the support team is on another level solving any problem on time!

Janus&Co
United Kingdom
About 1 month using the app
May 29, 2020

I use this app for one of more stores as a test and so far it is going great! Customer service is probably the best from all the available apps.

KnightLightz
United States
About 1 month using the app
Edited November 16, 2016

Awesome app, with great email templates - and easy to design them even more!
Takes our email templates from 4 to 10! We definitely recommend it.
www.styleabout.co.uk

Style About
United Kingdom
About 1 month using the app