Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

July 16, 2017

Great interface, easy to setup, highly recommend this app!

Shaker Station
Australia
About 1 month using the app
October 8, 2018

Had the app for a little over a week now and already produced income from it. Can't wait to see how it continues to help my companies needs.

VinylSupplyMart.Com
Nichole Clark

Vinyl Supply Mart
United States
About 1 month using the app
April 21, 2017

Spently is a great app, but your new prices are out of control!!

We are paying $9/month on an old store, which is fair. Now, Spently are charging $89/month if you have more than 100 orders...

$1068 per year just for an email design app? Sorry, but that's just not worth it.

Eighty6 Sunnies
Indonesia
About 3 years using the app
March 31, 2018

I don't normally leave reviews but I felt compelled today. This must be one of the worst email marketing softwares I've ever come across. Their old template builder was pretty ordinary (not very good). But their new template builder is literally one of the worst pieces of software I have ever come across. And I've used many.

Sitting Pretty Halo Extensions
Australia
Almost 3 years using the app
Pantastic replied April 16, 2020

We've worked very hard to continue to update our app since you last used it. It is now easier than ever to design all 21 of your Shopify notifications with our template builder and global settings. This allows you to configure all of your notifications at once, saving you time so you can get back to running your business.

In addition, we've also made significant improvements to all of our marketing components giving you more control of your recommendations and unique personalized discounts.

Lastly, we are always here to help you, so if there is something you are trying to achieve in our template builder or app, but can't get quite right, we'd be happy to do it for you.

Thanks for pushing us to be better.

November 22, 2018

The Spently app is great it has helped make all our business emails look so professional and more like we are a big corporation.., I'm so grateful that it exists it honestly has made the whole transactional emails side of our store came alive. Thanks so much Spently

Allure - My True Essence
Namibia
About 1 month using the app
Edited January 11, 2015

I don't have any experience in coding, this apps is perfect to me, it is easy to use. But there have a few hours of the service that they use was experiencing some technical difficulties which made the logo and social network button in the email notification disappear. They backup the service back in few hours.

www.lim1t8d.com
Malaysia
Over 2 years using the app
December 17, 2020

Great App and useful, I would highly suggest it! Also the support team is on another level solving any problem on time!

Janus&Co
United Kingdom
About 1 month using the app
May 29, 2020

I use this app for one of more stores as a test and so far it is going great! Customer service is probably the best from all the available apps.

KnightLightz
United States
About 1 month using the app
Edited November 16, 2016

Awesome app, with great email templates - and easy to design them even more!
Takes our email templates from 4 to 10! We definitely recommend it.
www.styleabout.co.uk

Style About
United Kingdom
About 1 month using the app
June 20, 2018

Beautiful professional-looking emails. Now I will try the refer a friend component! Very user-friendly and easy to format!

Lovis In Diehr
Panama
About 1 month using the app