Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

May 29, 2015

This is an extremely useful and helpful app! We used it to make engaging, eye-catching order and shipping confirmations emails for our company. The templates were easy to use and gave us many options to add pictures, color, clickable links/buttons, and additional text to what would have otherwise been a dull form. Customer service was great-- we had a couple of questions and they were addressed promptly and clearly. We highly recommend this app!

My Water Gallery
United States
About 1 month using the app
July 15, 2017

Great app, easy to use and install would definitely recommend.

Coco Nells
United Kingdom
About 1 month using the app
Edited December 15, 2015

Template super easy to use - still on 14 day trial but if the up-selling continues (2 from 4 POS receipts so far) then we'll be signing up permanently.

Would recommend for that "next step" in connecting with your customers

FIT Harrogate Ltd

Fit Harrogate Ltd
United Kingdom
About 1 month using the app
February 16, 2021

I'm so happy I found this app. We had a quick chat via zoom, talked about my main goals when using the app and found a magnificent solution. Thanks guys - all the best from Germany!

30tee
Germany
About 1 month using the app
May 10, 2016

Wonderful app en very user friendly ! Keep up the good work Guy's!

Swinkl
Belgium
About 1 month using the app
June 3, 2015

It helped my make beautiful notification emails for my customers. Really powerful.

Liberty Maniacs
United States
About 1 month using the app
May 26, 2015

Great app, templates are easy to use and the app is user friendly. Flow between pages is quite easy. Great way to enhance your business, customer interactions and important stepping stone for your company.

NV BLUE
United States
About 1 month using the app
August 25, 2019

Spently has been a dream to work with - they were super helpful in getting started, and really collaborated with me to come up with a plan that suited my brand. They listened to my ideas and implemented a strategy that has already started paying dividends. I look forward to using them going forward.

Dad Bod Tees
United States
About 1 month using the app
Edited February 29, 2020

Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!

Frump Fighters
United States
About 1 month using the app
April 23, 2020

Oh these guys have an amazing product and a really good support team. I have been impressed by the way how they customized my email templates that is completely in sync with my brand colors and branding language. Well worth it. Thank you :)

Baby Belts
United States
About 1 month using the app