Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

June 24, 2018

Amazing app worth every cent! I will be upgrading shortly to get a larger return!

The Crimson Owl
United States
About 1 month using the app
July 4, 2015

Great! works well for small businesses, very simple and clean to use.

Hazeland4th
United Kingdom
About 1 month using the app
May 5, 2020

Really enjoyed using the app. Interface is really easy to design customised templates that suit my store's look and feel.

My Green Corridor
Singapore
About 1 month using the app
April 7, 2015

Just starting with these guys but so far it looks quite simple and in line with the promised stuff. Will get back with more feedback later!

WineStore Singapore
Singapore
Over 2 years using the app
August 31, 2016

Running an online business can be tricky sometimes. We're always on the hunt for new apps that help make our business operate more efficiently and minimally. Spently gives us a bundle of e-mail alternatives which drastically improved sales and customer feedback.

Another fantastic app to run your empire with.

- Franco
President, Frank Anthony

Frank Anthony Swimwear
Canada
About 1 month using the app
February 21, 2017

Great App! Relatively Easy to use and definitely an effective solution!

Risky Deniros
United Kingdom
About 1 month using the app
Edited June 15, 2020

Can't say enough good things about the service level of the Spently team. They have been extremely helpful in setting up the account and our return has been impressive straight away.

Chubo Knives
United States
About 1 month using the app
October 29, 2021

Spently more than paid for itself within the first 20 days of implementation and the team is great to work with!

Forged Gaming
United States
30 days using the app
April 30, 2015

Far superior to all the alternatives in the App Store! We use Spently to create all of our Notification emails, which the other apps we tried didn't support, including Customer Welcome and Activation emails. In particular, we used the Order Confirmation email to include a 15% off discount code and it has already helped bring customers back to our store to buy again! We also get to see analytics on the emails to see how they're performing. Highly recommended!

Mahomie Merch
Canada
29 days using the app
October 3, 2021

I've used this app for a few months now it's expensive, but also does help with automation; however, for the price you pay they should at least make a feature where if a customer subscribes to a newsletter they get an automatic discount code. I think this is the biggest flaw with this app.

Box-Up Nation™
United States
Over 2 years using the app