Reviews (581)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive ...

May 23, 2017

This app has helped drive so many sales for us in just the first month! Definitely worth the paid version for all the additional email notifications and auto follow-ups feature. I love how we can see analytics and track performance on all the emails, and I especially like the "refer-a-friend" discount option. Highly recommended!

Fidgetswag
Canada
2 days using the app
July 10, 2019

This app is a must for any Shopify store. It makes so much sense - our emails with the highest open rate are now looking on brand whilst being fully utilised with opportunities to sell more and inform our customer.
Not only is it easy to use and navigate, but the customer service is amazing as well. No questions left unanswered. Highly recommended!

Banabae
Australia
2 days using the app
December 1, 2021

Great customer service! Tina set up all of the code and even customized it to match my website! I’m looking forward to seeing how my customer respond and if the coupon codes work as an incentive to return.

McKizzo Ink
Canada
2 days using the app
December 9, 2017

I HATE THIS APP, I WOULD NEVER RECOMMEND THIS TO AN ENEMY, MUCH LESS A FRIEND!! YOU GUYS REALLY NEED TO STOP FOCUSING ON TRYING TO MAKE MONEY WITH CRAPPY SERVICES AND SPEND MORE TIME ON GETTING THIS APP TOGETHER!!!

Bohemianflare Com
United States
1 day using the app
May 3, 2022

Very helpful support team, quick to respond and they always provide easy to understand steps to follow. Great app all around! Excited to see how much it helps out with sales.

Sherpa THC
United States
1 day using the app
January 29, 2020

Unfortunately no answer to support questions and no way to fully translate the e-mails into another language. So it does not work for me.

cosycamper.shop
Germany
1 day using the app
UpOrder replied January 30, 2020

Hi there! Sorry to hear this. It doesn't appear as though we received any messages from you. We're always more than happy to help and pride ourselves on our service. Please ...

April 27, 2020

Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.

terrae
Malaysia
1 day using the app
August 27, 2020

Thanks a lot . Saved me and my customers lots of time. Look forward to more… and... minimum 100 characters

Urban Integrity
United States
1 day using the app
August 19, 2020

Why I didn't find this App earlier? Can't ask for more!
Great service great products. Recommend. Recommend

Kudos Shops
United States
About 19 hours using the app
May 1, 2020

This application will not allow to send emails to customers and I suffered very badly. Never go for this apps it is not even reflected in Shopify after installation. Leave this apps very fast, I had worst experiences. The charges are very high.No support also given. Pathetic services

Inaaz.biz
India
About 15 hours using the app
UpOrder replied May 1, 2020

We’re sorry to see this review, but it’s an inauthentic representation of our app and our interaction with you.

Our customer support team responded to you within 15 minutes ...