Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reasonable configuration options and significant impact on conversions. It operates on a Freemium model, charging per conversion, which is favored by small businesses. The app is easy to set up and customize, with a popular feature being the 'Frequently Bought Together' option. The support team is efficient, responsive, and open to feedback. Merchants have noticed an increase in average order value after setting up basic "cart add ons". The app's user-friendly layout and seamless integration with Shopify stores make it ideal for creating bundles and cart upsells. The support team is also praised for their swift conflict resolution and customization assistance.

August 11, 2022

amazing team with fast support. readily available to help to assist to theme the app to our requirements. Special shoutout to Sree. Cheers

Tumbleweed Plants
Singapore
About 6 hours using the app
Logbase replied August 11, 2022

Thank you for the wonderful review! 🙏😊

January 30, 2023

Awesome costumer service. Thank you Siva for your help Siva.
The app is also working great. Better than others I have tried before.

Tienda Copec Voltex
Chile
About 6 hours using the app
December 15, 2022

Je viens de l'ajouter mais déjà satisfaite.
Fait exactement ce qu'elle promet et l'assistance est très disponible et rapide.

Chrissy Fro
France
About 5 hours using the app
Logbase replied December 16, 2022

Merci pour les merveilleux commentaires 🙏😊

August 18, 2022

I had an issue with my website regarding widget placement, and I was assigned to Annies. She has been extremely patient and helpful with all my concerns, she made sure that she addressed all my concerns no matter how long it took, highly recommended! Good job team, great work

mademebuy
Australia
About 5 hours using the app
Logbase replied August 18, 2022

Thank you for the wonderful review! 🙏😊

January 18, 2022

absolutely best customer service and the app itself is the best cross seller on product page. instant results.

paintbynumbers.fi
Finland
About 5 hours using the app
Logbase replied January 18, 2022

Thank you for the wonderful review!

September 5, 2022

This app is exactly what I needed. It is easy to use (unlike other apps) and where I required bespoke customisation I received support almost immediately and the various adaptions were done quickly. Excellent app and a shout out to Siva who was very supportive.

Saxilrow
United Kingdom
About 5 hours using the app
Logbase replied September 7, 2022

Thank you for the wonderful review! 🙏😊

September 2, 2022

Muy buena relacion calidad x precio y su atencion al cliente 5 estrellas, solo esta ingles pero fue muy panciente en entenderme.

VPTRENDS
Peru
About 5 hours using the app
Logbase replied September 3, 2022

Thank you for the wonderful review! 🙏😊

November 19, 2022

Ok..the app is like PERFECT! I was looking for an upsell app for my crochet course, and it took me literally 5 minutes to set it up in both languages (english and french). No bug, super intuitive and easy to use!! And I like that the pricing depends of your sale, as a small business owner, its really appreciated :) I recommend it to everyone!

Crochetmilie
Canada
About 4 hours using the app
Logbase replied November 19, 2022

Thank you for the wonderful review! 🙏😊

April 4, 2023

I just started using this app and it is exactly what I am looking for in an upsell app!! The CS team is excellent. Very pleased and excited to get this fully built out!

LaurieAnne Art
United States
About 3 hours using the app
Logbase replied April 4, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 3, 2022

This is the best app we have added to our Shopify store thus far. Super easy to set up and has already helped increase our average order value. We had a few questions while setting up one of our offers and contacted their customer service team. They were incredibly helpful, kind, and quick to respond. I cannot recommend this app enough!

Vermont Nut Free Sandbox
United States
About 3 hours using the app
Logbase replied June 4, 2022

Thank you for the wonderful review! 🙏😊