Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reasonable configuration options and significant impact on conversions. It operates on a Freemium model, charging per conversion, which is favored by small businesses. The app is easy to set up and customize, with a popular feature being the 'Frequently Bought Together' option. The support team is efficient, responsive, and open to feedback. Merchants have noticed an increase in average order value after setting up basic "cart add ons". The app's user-friendly layout and seamless integration with Shopify stores make it ideal for creating bundles and cart upsells. The support team is also praised for their swift conflict resolution and customization assistance.

September 29, 2022

Great customer support! Fast response to solve my problem. Even with my terrible English they knew what to do and help me out.

TOP TRADE STORE
Romania
38 minutes using the app
Logbase replied September 29, 2022

Thank you for the wonderful review! 🙏😊

March 24, 2023

I've been looking for an app like this for long time. Tried so many and so expensive. This works as you'll expect, smoothly.
Also live chat and support is excellent

Muk Barcelona
Spain
36 minutes using the app
Logbase replied March 24, 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

March 30, 2022

I have finally found the right app for my store! After researching and trying out apps like reconvert, I find this app a much better option! The customer service is superb btw!

LeMed
Singapore
35 minutes using the app
Logbase replied March 30, 2022

Thank you for the wonderful review! 🙏😊

February 23, 2023

It is so easy to set up and the customer service is amazing -- the online chat solved our issue in a matter of minutes.

Sheila Kilbane MD
United States
35 minutes using the app
Logbase replied February 23, 2023

We very much appreciate you for taking the time to leave us a wonderful review! It's always our pleasure to assist you.

June 3, 2022

This took me 5 minutes to install and set up my first product offer. Very simple and intuitive app design, no issues with design or layout at all. It fits seamlessly into my shop and works great. Thank you!

Katie Kortman
United States
32 minutes using the app
Logbase replied June 4, 2022

Thank you for the wonderful review! 🙏😊

April 13, 2022

Used this App to do a Discounted Upsell offer, very easy to set up. I also wanted to edit the design of my Cart page Upsell and received Customer Support from Siva, excellent, speedy service.

jsewellbeats
United Kingdom
31 minutes using the app
Logbase replied April 13, 2022

Thank you for the wonderful review! 🙏😊

March 10, 2023

The easiest app to use and super customisable! The support is really amazing and they're so quick to respond.

Candle Shack UK
United Kingdom
30 minutes using the app
Logbase replied March 10, 2023

Thanks for your kind review. It really helps us a lot in the long run.

August 10, 2022

Very helpful. Much appreciated. Was able to help with my query. Thank you very much, looks like a great app which I am excited to use!

Croxon Kitchen
United Kingdom
29 minutes using the app
Logbase replied August 10, 2022

Thank you for the wonderful review! 🙏😊

March 28, 2023

Worked with Rahul on ShipEasy. He was incredibly patient and diligent in deploying the app. Afterwards he took me through the Upsell app after I asked him to take me through any other features his company works with that can drive AOV. He was very gracious to take me through and explain how we can use this. It's a risk free app that I plan on building out next week. Great team.

The Wholefoods Refillery™
Australia
25 minutes using the app
Logbase replied March 28, 2023

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

December 4, 2021

I wanted to change the location on the product page but couldn't figure it out. Customer service helped me out immediately (on a saturday) and got it fixed straight away. Very happy with this app!

Fi'elle Shop
Belgium
24 minutes using the app
Logbase replied December 4, 2021

Thank you for the wonderful review!