Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.
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No charges. Works great on my store :) Many frequently used features. Highly recommand. Great customer service. Thank you.
Awesome! Thank you so much for sharing your feedback 🎉 Glad I could help merchants like you 🥰
- Sarah, Helixo 👩🦰
L'application est super elle m'a permis d'ajouter des produits en cross sell sur mes pages produit. Le support est très réactif et m'a aidé à finalisé l'installation sur mon site. Je recommande.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
So far so good. really easy ti use, and good functionality too. great support service, day and Night.
Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
I loved the App it has all the features I was looking for. The team is very co-operative. Thanks. I recommend the APP.
an amazing app which is fully customisable and looks great! The support was very helpful and prompt!! 5 stars!
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Best upsell bundle app on the market. Super user friendly
easy to use, pretty interface, and awesome support!
Love it! Immediately after setting it up with customer service, i went back to tha dashboard page and had 5 people check out the upsell. Yeah! Customer service was professional and great. Thank you
It is easy to use, and when I had questions Sarah from the chat helped me :) very good customer service!!! Thank you!
The only problem with this apps is that when your customer click on the 'Add To Cart' Button, your Facebook pixel won't be able to triggered and recorded any ATC event. The first day after I use the apps, I have zero ATC. I hope the developer able to fix this. Anyway this is a good upsell apps if the above issue able to resolve. Thank you.
Hello Frrayman Ang,
Thank you for sharing your feedback! 😊
This is a response to merchants who is reading this. There was a pixel issue and it was fixed immediately on November 28th. 🎉
As an extremely small team, we had some issues in our app on initial release and we usually fix any issues immediately whenever the merchant reports us, and we're very grateful that we've fixed all of those issues and introduced many incomparable features since launch. 🥳
As we all know that, even in big company apps have bugs, but how do we handle/react it matters. We usually fix any issues that merchants report within 24hrs of time.
We took almost 9 months to reply to this review (Issue was fixed 9 months back). We reached out multiple times with Frrayman Ang, he is an awesome guy and at last, he responded to our mail and told us that he will test it again, but unfortunately, he might be busy with his business.
Thanks again Frrayman Ang, and I would like to apologize again for the issue caused.
Valsaraj | Founder
Upsell Funnel Engine
The app offers all of the functionality (upsell, cross-sell, funnels) for one monthly rate (ours is about $30/month) that my other Upsell app wanted us to order 2 different apps at $30 AND a $99/mo upgrade for Funnels. Sarah in Chat support is fantastic and answered all my questions right away!