Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

December 26, 2023

Great communication!

JackRatchet
United States
8 months using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 25, 2024

The technical is very responsive and the app is great.

Vivant Garde
United States
1 day using the app
UFE - Upsell Funnel Engine replied April 26, 2024

We're grateful for your positive review!

It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 20, 2024

service is nice

ICECASA
China
About 7 hours using the app
UFE - Upsell Funnel Engine replied April 24, 2024

Thank you for your kind words!

We're pleased to hear that you found our service to be nice. Providing a positive experience for our customers is our goal, and we're glad to have met that mark for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 13, 2023

I would not reccomend this app. You wanna know why? not everyone likes to straight away take a subcribtion without knowing if you like their product + service. To remove the watermark they want you to take a subcribtion first. Sorry but i find that a bad service, why? Many competitors give free trials or they ask nothing to take the watermark away.

Noubel
Netherlands
7 minutes using the app
UFE - Upsell Funnel Engine replied December 15, 2023

Hi, I want to clarify that we do offer a 7-day free trial to all our customers, allowing them to assess the app and determine if it aligns with their expectations.
During this trial period, users won't be charged, providing an opportunity to explore the app without financial commitment.

If, after the trial, users decide not to continue with a subscription, they can remove our app from their Shopify store or switch to the free plan before the trial ends.

For a clearer understanding of our pricing, please refer to our pricing article.
https://helpdesk.helixo.co/pricing-billing

I also want to extend our flexibility by offering up to a 30-day free trial if you need more time to explore our app.

Once again, I appreciate your feedback on the Shopify app store, and I want to sincerely apologize for any inconvenience you may have experienced.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo

May 11, 2024

Amazing customer support and great value.

Woodspace
Australia
18 minutes using the app
UFE - Upsell Funnel Engine replied May 13, 2024

We're delighted to hear that you had an amazing experience with our customer support and find great value in our service!

Your satisfaction is our top priority, and we're committed to providing excellent support and value to all our customers

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 26, 2023

very helpful. thanks

D.H. Best Shop
Israel
About 15 hours using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you so much for your kind words!

I'm glad to hear that you had a positive experience. Our team works hard to ensure our app meets your expectations, and it's rewarding to know that our efforts are appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 26, 2024

App super funzionale e molto semplice da utilizzare. Assistenza clienti perfetta, super veloce e disponibile

STMN Fitness
Italy
About 1 hour using the app
UFE - Upsell Funnel Engine replied January 27, 2024

Apprezziamo il tuo feedback positivo! È fantastico sapere che trovi il nostro servizio facile da usare.

Il nostro team è dedicato a fornire un supporto utile e tempestivo.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

August 23, 2020

I use this app for 6 months now and I really love it! :) Nice design, easy to use, flexible - everything you could ask for!

Long Life BG
Bulgaria
Over 4 years using the app
September 1, 2020

Amazing! It started to work well within 24 hours of the initial installation. We are using it on a few products, as I believe in testing everything to ensure that it meets our customer's high expectations of us.

instaVape Australia
Australia
Almost 4 years using the app
September 3, 2020

This app is seriously fabulous. The best I've seen for upsells! And the pricing could not be better.

No B.S. Skin Care
United States
Almost 4 years using the app