Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

December 22, 2023

Exceptional service from Athira. Quickly responded to all my questions and fixed them too.

Furthest Boundary Bookshop
United Kingdom
2 days using the app
UFE - Upsell Funnel Engine replied December 24, 2023

Thank you for your kind words!

We're thrilled to hear about the exceptional service provided by our customer support agent.

They responded promptly to all your questions and efficiently resolved them.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 15, 2024

good en quick service

StudioKimm
Belgium
3 months using the app
UFE - Upsell Funnel Engine replied January 16, 2024

Thank you for the 4-star review!

We're delighted to know that you experienced good and quick service.

Your feedback means a lot to us. If there's anything specific you think we can improve to make it a 5-star experience next time. please feel free to share. We appreciate your support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 7, 2024

I recommend this app for creating uppsells. It is a bit more complex compared to other apps, but the live chat feature was helpful.

Titan Elites
Australia
About 3 hours using the app
UFE - Upsell Funnel Engine replied February 8, 2024

Thank you so much for taking the time to share your feedback and for giving our app a 4-star rating!

We're thrilled to hear that you found our live chat feature helpful in navigating the complexities of our app.

We understand that our tool may be a bit more advanced, but we're committed to providing robust features that help you create effective upsells for your business.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 5, 2024

Very nice customer service. Lishana was quick and very kind! Many thanks for your help

Flirtybay
Australia
About 1 hour using the app
UFE - Upsell Funnel Engine replied March 7, 2024

Your positive feedback brightened our day!

We're glad Lishana could assist you promptly and kindly

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

May 15, 2024

sehr cooler Service

zwergenBUXE
Germany
6 days using the app
UFE - Upsell Funnel Engine replied May 16, 2024

Vielen Dank für Ihre freundlichen Worte!

Wir freuen uns sehr zu hören, dass Ihnen unser Service gefallen hat.

Ihre Zufriedenheit hat für uns oberste Priorität und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen.

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter.

- Helixo-Support-Team

January 9, 2024

good

Purc France
France
7 months using the app
UFE - Upsell Funnel Engine replied January 11, 2024

We're delighted to receive your fantastic 5-star rating!

It brings us joy to see that you've enjoyed our app. Thank you for your positive feedback!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 18, 2024

Me ajudou bastante

Argenta Cutelaria
Brazil
9 months using the app
UFE - Upsell Funnel Engine replied January 20, 2024

Estamos muito satisfeitos em saber que nosso suporte ao cliente atendeu às suas expectativas.

Obrigado por nos escolher!

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

Equipe de suporte Helixo

January 14, 2024

Very Good and Easy to use

Azbah
United States
4 days using the app
UFE - Upsell Funnel Engine replied January 15, 2024

Thank you for your positive feedback! We're delighted to hear that the app is easy to use. We're committed to delivering top-notch service, and your kind words are highly motivating.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 13, 2023

Easy to use. Support is extremely helpful and prompt in responding.

ViewSonic Store
Singapore
About 23 hours using the app
UFE - Upsell Funnel Engine replied December 14, 2023

We appreciate your positive feedback! It's fantastic to hear that you find our service user-friendly.

Our team is dedicated to providing helpful and prompt support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 26, 2023

Great communication!

JackRatchet
United States
8 months using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team