Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

January 7, 2021

Top app and assistance too,I was not expecting such a professional application. Their payment system is great i recommend

Sylvidra
France
Almost 3 years using the app
Edited February 24, 2021

This is the best bundle app we have tried so far and is starting to generate additional sales. UFE has a fantastic online support team helping resolve problems quickly, which makes learning to use the app even easier.

URevolution
United States
Almost 3 years using the app
February 12, 2021

Amazing customer service and great app! I can recommend, the pricing is so good as well! Thank you guys!

Bartender World
Hungary
Almost 3 years using the app
July 29, 2020

Excellent application with good functionality.
Quick and good support, quickly solved my non-standard problem.

Animal ID
United States
Almost 3 years using the app
UFE - Upsell Funnel Engine replied July 30, 2020

Awesome 🎉 Thank you so much for sharing your experience! Really appreciated 🥰

- Sarah, Helixo 👩‍🦰

September 21, 2021

Haven't been using it for very long, but so far I like it! This is very good, especially for a free app!

AniaBshop
Spain
Over 2 years using the app
UFE - Upsell Funnel Engine replied September 21, 2021

Awesome, thank you so much for sharing your experience🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

June 7, 2022

Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!

EV Plug Europa
Netherlands
Over 2 years using the app
UFE - Upsell Funnel Engine replied June 7, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate

March 27, 2021

Great Bundle App or cross selling + AMAZING Customer Support. Sarah has been so very helpful! I'm confident that UFE will boost sales :)

The Laundry Room
United States
Over 2 years using the app
Edited March 7, 2024

Wir sind sehr zufrieden mit dem Support, immer hilfreich und lösungsorientiert, wenn man das Problem gut schildert.

Auch die App selber gefällt uns, wir hoffen, dass es bald mal möglich sein wird, die Texte darin in mehrere Sprachen zu übersetzen - derzeit zeigen wir in unserem mehrsprachigen Shop alles in 3 Sprachen an, was etwas überladen aussieht.

AquaClic
Switzerland
Over 2 years using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate

September 18, 2020

Straight forward to use. I had an issue with the pop up upsells so I chatted with them and got a response quickly. Thanks for your help!

Off the Clock Look
United States
Over 2 years using the app
Edited April 19, 2023

Been using this app for a number of years now and it's given me no reason to stop using it. The pricing is extremely fair and the customer service is also excellent. But most importantly, the app converts!

Daisy Bags
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you for sharing your positive review about the app! We take pride in providing excellent customer service and ensuring that our users are satisfied with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team