Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

September 1, 2023

great fast service

BatSwingers
Poland
6 months using the app
UFE - Upsell Funnel Engine replied September 4, 2023

Thank you for your positive feedback on our fast and efficient service! We greatly appreciate your kind words and are always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 17, 2023

Excellent support, I'm really happy with the effectiveness of the service!
I had an issue with the positioning and it has been solved in few minutes.

Alpine Protection Auditive
Netherlands
1 day using the app
UFE - Upsell Funnel Engine replied May 17, 2023

Thank you for your wonderful review and for taking the time to share your experience with our service!

Your satisfaction is incredibly important to us, and your positive feedback serves as a motivation for our team to continue delivering better customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 31, 2023

Great features for product upselling and volume discounts. Customer support is helpful and responsive.

Edible Beauty Australia
Australia
16 days using the app
UFE - Upsell Funnel Engine replied August 1, 2023

We greatly appreciate your feedback and positive review! It's fantastic to hear that you are enjoying the features of our app. Our team takes pride in providing helpful and responsive customer support. Providing excellent customer support is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 1, 2023

Much better than the one we had before, and the customer service is great :)

Born To Produce
United Kingdom
About 1 hour using the app
UFE - Upsell Funnel Engine replied November 3, 2023

Thank you so much for your kind words and for taking the time to share your experience with our app.

We're thrilled that you're pleased with our service and the functionality of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Edited November 16, 2023

Great support

Soulmate Customs
United States
22 days using the app
UFE - Upsell Funnel Engine replied October 26, 2023

Thank you for your positive feedback!

We're delighted to hear that you've had a great experience with our customer service and find our app easy to understand.

We strive to provide the best possible service to our users, and your kind words are truly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 13, 2023

Best and quick support, they changed what I needed and explained me how to do it for next time, all good

BITZ
United States
About 16 hours using the app
UFE - Upsell Funnel Engine replied May 13, 2023

Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 23, 2023

Very good application I recommend! Very good customer support I recommend the application for everyone.

Briliantz
Switzerland
About 8 hours using the app
UFE - Upsell Funnel Engine replied September 25, 2023

Thank you for your enthusiastic recommendation! We're delighted to hear that you've had a positive experience with our application and our customer support. Your recommendation means a lot to us, and we're here to continue providing top-notch service to you and everyone else who chooses to use our application.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 12, 2023

Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...

Skincerely Yours
Germany
2 months using the app
UFE - Upsell Funnel Engine replied December 14, 2023

Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde.

Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen.

Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären.

Bei weiteren Fragen können Sie uns gerne unter support@helixo.co oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.

Tinu, Customer Support Lead bei Helixo

August 14, 2023

Very easy to use, so many features available. Excellent support team service, they fulfill thee requests immediately!

BodyBoostRx
United Kingdom
About 2 hours using the app
UFE - Upsell Funnel Engine replied August 15, 2023

Wow, your review just made our day!

We're overjoyed to hear that you found our app user-friendly and packed with great features.

Our support team is always here to lend a hand, and we're thrilled we could meet your requests quickly. Your support and feedback mean a lot to us – thanks a bunch!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 9, 2023

fast response, good service

Only SHOES Here
United States
About 2 hours using the app
UFE - Upsell Funnel Engine replied October 11, 2023

Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team