Reviews (1,080)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

December 17, 2021

This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!

OfficeGo
Australia
About 2 years using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Sreeshankar, Customer Support Advocate

August 25, 2022

uso sempre questa applicazione e mi piace, la trovo molto comoda e utile, il supporto è molto buono, grazie

REGINA MODA | Borse & Accessori
Switzerland
About 2 years using the app
UFE - Upsell Funnel Engine replied August 25, 2022

Grazie mille per la valutazione a 5 stelle e considera grandi valori nel nostro supporto. Siamo sempre felici di aiutare i commercianti come te

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Sarah, difensore dell'assistenza clienti.

February 7, 2022

It meets all my needs till now. And the response is so quick and assistants can figure out all issues and are greatly helpful.

yeedi
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied February 7, 2022

Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Sarah, Customer Support Advocate

September 15, 2021

App offers great functionality for upsell offers and volume discounts, and looks great on the website! Highly recommended.

boxmenswear
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied September 15, 2021

Thanks a lot for such a great review. We really appreciate you taking the time to share your thoughts on our app. We hope your business booms as well and wish you all the very best with your business.

If you need any assistance in the future please contact us at support@helixo.co or via our in-app chat.

-Sreeshankar, Customer Support Advocate

August 23, 2021

Really nice app. Its easy to use, works great, looks good & the support is really helpful. If you are looking for a good upsell/cross sell, this is the app!

MOYU Notebooks
Netherlands
About 2 years using the app
UFE - Upsell Funnel Engine replied August 24, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

March 25, 2021

Customer service is very good, able to solve my problem quickly, I love it.I think it is very helpful to our business. I hope more and more people will use it, and I hope it can be better and better.

minitoolsto
China
Almost 2 years using the app
March 29, 2021

This is the perfect App for my needs and the customer service is top ! 10++
Easy to use, and I can find all the tools I need.

Eros Massa
Italy
Almost 2 years using the app
March 31, 2021

Fantastic App, does what it's supposed to. In addition, best customer support I've ever seen, Sarah is extremely helpful and quick responding, very recommended overall!

MobyFox
United States
Almost 2 years using the app
November 15, 2021

Great app and amazing client support ! If you have a problem it is taken care of in the following minutes, they are very reactive.

Durag Zone
France
Almost 2 years using the app
UFE - Upsell Funnel Engine replied November 15, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited March 25, 2022

Great app, comes loaded with a lot of upsell functionalities yet it hardly impacts the website speed. After just one month into the app, I have seen an upside in the revenue of my store. Let me also mention the amazing support team, they have who are willing to help out of their skin. I am rooting for them. Again, thank you for all the help. Totally worth the price :)

TRAPO® Car Mat Malaysia
Malaysia
Almost 2 years using the app
UFE - Upsell Funnel Engine replied March 25, 2022

Hi, It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.