Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

March 25, 2024

Very simple to set up and very effective. Customer support is expeditious, fixed my widget positioning in a single step that did not take more than 2 minutes. Would recommend!

Too Shiny For Ya
Slovenia
5 months using the app
UFE - Upsell Funnel Engine replied March 26, 2024

Thank you for your positive feedback! We're extremely happy to hear that you found our setup process simple and our app effective. It's fantastic to know that our customer support team was able to assist you quickly and efficiently.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited November 1, 2024

I've come half a year later for some support and yet again, they helped me through the issues I was facing.
Really liking the app so far, it looks very high quality.

Theodoros
Romania
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 4, 2023

Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.

Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.

We really appreciate your feedback and your positive experience with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

February 19, 2020

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
Italy
Over 1 year using the app
July 22, 2020

this app is amazing. the upsells work really well, and customer service come back to me extremely quickly within seconds to help me with changing the settings. I WOULD HIGHLY RECOMMEND it's much better than the 5 other upsell apps i tried before

One 2 Teatox
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 22, 2020

Great! Thank you so much for your recommendation 🤩 We are extremely happy to see more and more merchants RECOMMEND our small effort put on our small app 🥳

We love you guys 🥰

- Sarah, Helixo 👩‍🦰

November 1, 2021

Have only just started using the APP but so far have been impressed by the functionalities and more importantly by the prompt and efficient online service. Have no hesitancy in recommending the UFE Cross Sell & Upsell Bundle APP.

GLAM CONFIDENTIAL
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied November 2, 2021

If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer support Advocate.

October 25, 2022

This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.

Johnnys Clipper
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 26, 2022

Thank you so much for finding great value in our app. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 20, 2022

Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service

Free Vibes
France
Over 1 year using the app
UFE - Upsell Funnel Engine replied September 20, 2022

We appreciate you taking the time to leave us an excellent review.

Your feedback helps us improve our service for our valued customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited June 11, 2021

We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.

4Endurance Slovenija
Slovenia
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 15, 2021

Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.

If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.

-Sarah, Customer Service Executive

August 8, 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Australia
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 8, 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

October 21, 2021

Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.

Modern Bandit
Australia
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 22, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sree shankar, Customer Support Advocate