Reviews (1,080)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

Edited January 18, 2021

Sarah's very helpful and was there whenever we needed guided with accurate information
helped us with upsell design
helped creating the nice design module
appreciate her!
we recommend this app to other store owner as well
thumbs up!thumbs up!thumbs up!

Petproducts2u.com
United Kingdom
Over 1 year using the app
October 7, 2021

Amazing support from the very start! Very quick and helpful. the APP its self is also super user friendly!

The Plant Runner
Australia
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 8, 2021

Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sreeshankar, Customer Support Advocate

July 21, 2020

very good app to scale my business. the support is very helpful an fast! i would recommend it to everyone

GADE
Germany
Over 1 year using the app
June 7, 2022

The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.

Collectables
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 7, 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 24, 2020

User friendly app and support was really good. Made me a lot of money without paying anything. Really recommend this app.

EasyHabits
Philippines
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Thank you so much for sharing your feedback 🎉 We loved it 🥰

- Sarah, Helixo 👩‍🦰

February 28, 2021

Quick service. Sarah is very friendly and helpful. I had a few minor issues setting up the bundle. Everything is ok, I even got my questions answered.

Us Smart Desk
United States
Over 1 year using the app
Edited June 10, 2023

Really good, works perfectly and the customer support team is great. It has increased my sales and is very user friendly

rbsolutions
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 13, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

August 4, 2020

Great, great App. Very smooth experience setting it up and using its interface. Functionality is great, its just great.

BeautyTrendings
Austria
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 5, 2020

Perfect! Glad to hear your awesome experience 🎉 Thanks for sharing it 🤗 We really loved it!

- Sarah, Helixo 👩‍🦰

September 9, 2021

Best app ever to increase sales! I love it! The supporter contacted me immediately when i have a problem! Nice!

LuvingGrace
Vietnam
Over 1 year using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

July 1, 2020

This app is so easy to use and understand! Very beginner friendly! It's also customizable! You can create multiple upsell funnels, unlike the other free upsell cart apps! It doesn't interfere with the shopper's experience at all! Plus, the customer service from the support team is phenomenal! There was an issue with the script in my theme, but the developer team was able to fix it in a snap! I highly, highly recommend this app!

Brown Sugar Crown
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 1, 2020

Thank you so much your appreciation ❤️ We love to hear these words from our merchants 💪🏻 We are always here to support merchants 🎉

- Sarah, Helixo 👩‍🦰