Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 14, 2021

Quick and fast customer service! Did the job and fixed the error at my store. Took like only 5 minutes in all.

Naildecor.dk
Denmark
About 1 year using the app
UFE - Upsell Funnel Engine replied September 15, 2021

Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

Edited November 8, 2021

A great app, even for technologically-challenged folks like myself which brings me to the support staff. They are patient, knowledgeable and solved my issues (all user error) right away. (FYI, when I messaged the support staff in the middle of the night, I received a message saying it was during off hours. Little did I know that the in the morning I'd have an answer along with a screenshot showing me what to do.) Great service! Great app!

Archimedes' Printing Shoppe & Sundry Goodes
United States
About 1 year using the app
UFE - Upsell Funnel Engine replied November 11, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us via our in-app chat at support@helixo.co

We are always happy to help

- Tinu, Customer Support Advocate.

Edited January 25, 2024

Exceptionally well assisted by the team, even though it doesn't benefit them directly, I am being incredibly well helped!

MijnOogdruppels.nl
Netherlands
About 1 year using the app
UFE - Upsell Funnel Engine replied September 30, 2021

Bedankt voor het delen van je feedback, altijd blij om je te helpen 😊 Deel ook gerust hoe we onze ondersteuning kunnen verbeteren om een ​​5-sterrenervaring te geven!

Neem bij verdere problemen contact met ons op via onze in-app-chat of via support@helixo.co.

- Sarah, Customer Support Advocate.

Edited July 27, 2021

Amazing app and very good support! The app is very easy to use and super user-friendly. Would definitely recommend it.

Sailbrace
Slovenia
About 1 year using the app
UFE - Upsell Funnel Engine replied July 27, 2021

Thank you for sharing your review, Precious Gem for us! 🤩 I am always happy to help you any time 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

August 23, 2022

Great app functionality and customer service that are always willing to help with any enquiry or issue.

Frenchie
Australia
About 1 year using the app
UFE - Upsell Funnel Engine replied August 23, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate

October 7, 2021

I've been using this app for another store for some time and it's been working great, got me several bundled orders to increaes my average order value. It's free version is great for starting out and the monthly paid plans are reasonable too

Mini Spree Shop
Singapore
About 1 year using the app
UFE - Upsell Funnel Engine replied October 7, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate.

Edited January 27, 2021

Fantastic app, easy to use and free. I'm beginner in dropshipping business, so like i found a gold, really :) I wish you all the best.

Majota Store
United States
About 1 year using the app
UFE - Upsell Funnel Engine replied August 5, 2020

Awesome!! 🎉 The best is yet to come 🤩 There are many more awesome things coming along the way! 🤗 Thanks for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

March 8, 2021

Good app and customer service is really nice too! App has a lot of features that you can make your site more upselling friendly.

Astonishing Coffee Co.
United States
About 1 year using the app
March 2, 2021

a very good app, easy to install and set up, good presentation, a very good customer service, it's very nice

Just Golf®
France
About 1 year using the app
September 27, 2022

I applied this app into my Shopify store for volume discount and it works pretty well. The supporting team from the App is fantastic and very helpful. Would recommend this app...

Avanternity
United States
About 1 year using the app
UFE - Upsell Funnel Engine replied September 27, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team