Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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The product itself is outstanding but the customer service is beyond exceptional. We are using this product with great success to bundle our products and offer special pricing. The task is super simple because of the app. Sarah helped us multiple times to be able to customise the look and feel of the offers. Highly recommend.
Thanks Sarah for her helpful and friendly support, will use this app since this is the best upselling app I have been using so far.
The only downside is that I didn't find it earlier :) Very helpful and easy to use with lots of different options to choose from and customize. Also the support chat present in the app page is very handy and the support team is kind and working hard for client needs. Highly recommend!
Awesome! We love your genuine feedback ❤️ We are happy to have a merchant like you 🎉
- Sarah, Helixo
This plug-in is very user-friendly, and it only charges when there is an order. It helps me a lot. I like this plug-in very much, and the customer service staff is also very good. Can solve the problem in time. It's great. I will study this plugin first. Mainly for the B-end customers are very suitable.
Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
great support!
We appreciate your glowing 5-star review! It's wonderful to know that our support left a positive impression.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It is easy to use and has almost everything one needs EXCEPT languages.
You can only use it in one language. If your website is multi-language then don't get this app.
Thank you for sharing your feedback with us regarding our app. We truly appreciate your input as it helps us improve our services to better meet the needs of our diverse user base.
We understand that language support is crucial, especially for multi-language websites, and we apologize for any inconvenience this may have caused you. We are constantly working to enhance our app's capabilities, and expanding language support is one of our top priorities.
We assure you that we are committed to improving our app to meet the diverse requirements of our customers and truly value your feedback. We appreciate your ongoing support and look forward to better serving you in the future.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
If you're not using this app, you are leaving money on the table, helps you really quick to boost your sales and increase your average order value.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Very helpful support which helped me very fast with a billing problem and decided to give me a refund! Fully satisfied! Will use the app for ally projects now.
Excelente app, los recomiendo un 100000000000000000000%, exelente atencion, demasiado rapido y la app excelente, los recomiendo, no duden
Oye. Muchas gracias por recomendar nuestra aplicación a otros. Estamos encantados de que esté satisfecho con nuestros servicios. Agradecemos sus comentarios y esperamos ser de ayuda nuevamente pronto.
En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Helixo Support Team