Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly upselling and cross-selling features, such as bundle discounts and pop-up reminders. They value the pricing model that charges more only as sales increase, and the responsive support team with a live chat feature. The app's customization options and scheduling feature for offers are also favored. However, its translation feature does not support multiple languages. It's recommended for both new and established online businesses.

July 24, 2020

Hace mucho que la utilizo y está genial, pero estaría bien poner la App entera en Español. La atención al cliente genial, muy satisfecho.

Dub Mania
Spain
12 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

¡Muchas gracias por compartir tus comentarios! 🎉 Seguramente implementaremos la traducción al español en las futuras actualizaciones ✌️

- Sarah, Helixo 👩‍🦰

March 9, 2022

Great app - and the support is excellence. Very fast and solution-oriented. Can definitely recommend testing it out.

Drinksshoppen
Denmark
12 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

April 9, 2021

The customer support responds very quickly and is very helpful in finding suitable solutions. Keep it up!

Judith Williams
Austria
12 months using the app
December 5, 2022

Richcarde is great. Love this app so much. Increases AOV and the layout is amazing and easy to use. Support is always there too.

THE PRESET PLUG
United States
12 months using the app
UFE - Upsell Funnel Engine replied December 6, 2022

We are so happy that you had a wonderful time with us! We value your positive review and look forward to assisting you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

July 15, 2022

The Best app! thanks. The app helps with the store and guiding customer with beautiful design and options

quencisell
Canada
12 months using the app
UFE - Upsell Funnel Engine replied July 15, 2022

Thank you so much for leaving your great experience with our app. We are glad to see satisfied merchants like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 21, 2022

The App is really great, i am using this since last 2 years and their support is really awesome and quite technical.

MIYEN Store
Germany
12 months using the app
UFE - Upsell Funnel Engine replied November 21, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 30, 2020

a pretty useful app, good at making funnels which has definitely helped conversions increase and shop cart value increase

CureUp
United States
12 months using the app
September 23, 2020

Good support. Good app. Very helpful. Must Use and recommended. Made it really easy to set up upsells and yes great customer support. :)

SLICK N SIK
Australia
11 months using the app
September 21, 2022

L'application est vraiment top et le service technique est hyper réactif. C'est vraiment un indispensable pour booster les ventes sur votre site web!

Alice b.
Belgium
11 months using the app
UFE - Upsell Funnel Engine replied September 21, 2022

Je vous remercie pour vos aimables paroles. Merci encore d'avoir trouvé une grande valeur dans nos services. Nous sommes toujours heureux d'aider les marchands comme vous.

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

-Équipe d'assistance Helixo

October 15, 2021

Awesome upsell app, can do lots of things that others can't. The customer service is amazing, I had a coding theme issue and was about to get developers to fix it in less than 30 minutes, in the middle of the night!

BellyBrace
United States
11 months using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.