Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 4, 2022

I love this app and support team! Whenever I contact support, it is always eager to help me. I needed to place a funnel near the image onto collection page, and the support team inserted code in Theme settings. It significantly simplified the process of creating my collection page.

Napura Italy
United States
7 months using the app
UFE - Upsell Funnel Engine replied July 4, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

August 16, 2022

Really good , useful and efficient app ! Always somebody to help us when we need. definitely a good way to make growing up our company

The Mansion Press
France
7 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 25, 2019

Love how the app looks on my website. Plus, they have SUPERB customer service - none like I've ever encountered! I ran into some issues and a member of their team instantly got in touch to help me resolve the problem.

The Perfect Outlet
Philippines
6 months using the app
October 24, 2022

Brilliant. I only use the free version currently but it's already converted a customer. I had an issue with the offer showing correctly and the support is nothing short of 5 stars. Very quick and very helpful. I highly recommend this company and it's app.

Lovetree Products
United Kingdom
6 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 11, 2021

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product.
I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales.
But really excellent customer service and speed of response. Thanks, guys.

Alpha Beana | ألفا بينا
Oman
6 months using the app
September 16, 2020

Very good app with multiple offer options! You need some time to personalize the settings, but when they are done it much easier to build an offer that you really want!

Areamascota
Spain
6 months using the app
March 6, 2021

Thanks for the work you've done! Everything works great! Sara helped fix all the bugs! I will seek help in the future!

Healnex
Poland
6 months using the app
November 14, 2022

Great Support Service , Quick answer to my Question and do custom works for me , Thanks a lot to

cryolix
Germany
6 months using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 27, 2020

Honestly this app is one of the best I ever saw on Shopify, I have been searching for a while and this app looks so great it is just unbelievable how easy it is to set up and the outcome is incredible.
Would recommend to everyone who wishes to increase conversions.

Glantico
Israel
6 months using the app
July 12, 2020

I like the intuitive nature of this app very much. Looking forward to A/B testing some scenarios which this app allows even in the free plan! Thanks a ton to the team behind this app.

Unbox Season
India
6 months using the app
UFE - Upsell Funnel Engine replied July 14, 2020

Thank you so much! 🤗 We highly appreciate your feedback 😇

- Sarah, Helixo 👩‍🦰