Reviews (1,030)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly upselling and cross-selling features, such as bundle discounts and pop-up reminders. They value the pricing model that charges more only as sales increase, and the responsive support team with a live chat feature. The app's customization options and scheduling feature for offers are also favored. However, its translation feature does not support multiple languages. It's recommended for both new and established online businesses.

April 29, 2022

It really helped me and the support is a very good and fast responded + it have many customization options

technymx
Israel
6 months using the app
UFE - Upsell Funnel Engine replied April 29, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 26, 2020

The support is INSANE on this app. They fix everything fast and exactly like you want it! Thank you !

Futurelink
Germany
6 months using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Great, thank you so much for sharing your experience 🥰

- Sarah, Helixo 👩‍🦰

January 25, 2020

Great app, really helps with increasing my sales. The customer service is also good to deal with any issues quickly.

Shop Nush
United Kingdom
6 months using the app
September 15, 2020

I used this app to solve a few problems regarding the upsell box and the support was amazing. Sarah from the support team is very humble and kind.
Thank you.

Go Goods Gadgets
United States
6 months using the app
October 1, 2020

This app is amazing and its FREE! For a free app, there are so many options to choose from to customize different discounts. The team is also very helpful with answering any questions you have! :)

Koh Beauty
Canada
6 months using the app
Edited July 29, 2022

Esta aplicación es excelente; siempre con actualizaciones que ofrecen mejoras, Soporte es excelente, siempre en busca de solucionar lo que como usuario de la app busco y son muy rápidos en busca de la solución. Especialmente gracias a Sarah y Athira por su apoyo en Soporte.

The 7 colors
Peru
5 months using the app
UFE - Upsell Funnel Engine replied July 29, 2022

En primer lugar, gracias por tomarse el tiempo para enviar comentarios positivos sobre su experiencia con nuestra aplicación. Me alegro mucho de que hayamos podido ayudarte a conseguir tu objetivo. Gracias nuevamente por mencionar nuestro nombre en sus comentarios. Tu reseña me alegró el día.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

March 18, 2022

I love the minimalist design of this app , it's really easy to use and the assistance was really helpfull as well

My Pet Friend Forever
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied March 22, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.

March 17, 2020

I just installed the app. 2 minutes later, a chat support hit me up and helped me alongside me! They replied every 0.1 seconds which felt like I was being focused on! I love the customer support! I also gave a ton of feature request which I hope can be implemented soon! Very nice looking app! Please add a feature where you can change the color of the product page "IN PAGE" Volume Bundle Discount. Thanks!

Calming Pup
Canada
5 months using the app
May 31, 2021

I use this app on my product pages, cart pages, and thank you pages. It works beautifully! Customer support always helps you with everything, although their time different is different than mine so sometimes I have to wait a little. But overall, definitely worth 5 stars.

Magnifiquely
United States
5 months using the app
UFE - Upsell Funnel Engine replied June 1, 2021

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This really inspires us to keep moving forward.

In case of further queries contact us via the in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Executive.

December 11, 2020

Definitely a great app, for both small and big e-commerce businesses. It looks professional, works great, it's fast and has a good enough customization for the upsell/cross sell offers, giving you the option to personalize the offers. Support is fast to respond and fix problems.

Beauty Brio
Mexico
5 months using the app