Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly upselling and cross-selling features, such as bundle discounts and pop-up reminders. They value the pricing model that charges more only as sales increase, and the responsive support team with a live chat feature. The app's customization options and scheduling feature for offers are also favored. However, its translation feature does not support multiple languages. It's recommended for both new and established online businesses.

September 22, 2020

La aplicación era justo lo que estaba buscando.
La verdad que el servicio de atención al cliente fue algo lento pero toalmente entendible ya que solamente son dos personas. No me importó porque lo tuve de fondo en lo que configuraba otras cosas y además solucionaron mi problema.

Colgantillas
Spain
6 months using the app
August 18, 2020

This app is amazing. Installation and navigation are very easy to handle. I needed some help with some specific design customisation. They did it straight away for me! AAA Customer Service! Thank you!

aaina & co
Australia
6 months using the app
September 26, 2020

Installed the app on a Saturday afternoon. Needed some custom coding to have the design in-line with my website. Within <20 min Sarah helped me to do so. Fantastic service!

FASHIONA
Netherlands
6 months using the app
July 13, 2021

Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.

Batmansstore
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 13, 2021

Awesome, really appreciate your time to share the feedback ✨

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

April 19, 2021

This App is very simple to use and works great. Experienced the best Customer Service from Sarah, very responsive and helpful.

My Water Filter
Australia
6 months using the app
Edited October 4, 2020

This app and customer service are really amazing! 1000000% recommended you got a lot of different ways to personalize your own funnel which result Perfect!

Ready Trend
United States
6 months using the app
September 13, 2020

Very flexible app and helpful support. Instead of having multiple up-selling apps this app covers all those aspects.

YOGI ZEN
Norway
6 months using the app
April 27, 2022

Great customer service ! Very fast and helpful in helping us unlocking the trial period. Looking forward to try the app !

Les Maîtres de mon Moulin
France
6 months using the app
UFE - Upsell Funnel Engine replied April 27, 2022

We’re so happy to hear you had a great experience with our app.
Your review made our day! Our whole team works very hard to keep our customers happy,

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 27, 2020

I really recommend this app great features , and easy to set up!
not to forget Sarah great customer service ! Thank you!

sneekz
Netherlands
6 months using the app
Edited April 29, 2023

I recently started using UFE in my Shopify store, and I am blown away by its features and ease of use. The app has truly streamlined my workflow and saved me a lot of time and effort. The interface is intuitive and user-friendly

e-freshjuice
Oman
6 months using the app
UFE - Upsell Funnel Engine replied April 29, 2023

Thank you for sharing your positive experience! It's great to hear that the app has been able to streamline your workflow and save you time and effort. It's also great to hear that the customer support team has been helpful in answering your questions and providing solutions when needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team