Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

April 25, 2022

I'm trying now the free trial and so far is amazing! The customer support is simply outstanding! Very happy with the features and the customizations allowed! Sarah was great support

Zallers
United Arab Emirates
3 months using the app
UFE - Upsell Funnel Engine replied April 25, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for sharing good feedback. We look forward to serving you for many years to come! Also, we will consider your suggestion on the future updates

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited November 29, 2019

I just installed this app and I love how easy it is to use, set up an upsell in a couple of minutes without having to even watch a tutorial, and amazing customer service with fast response to my question (upsell items being all checked by default, I asked if they could be unchecked for customer to tick the item(s) they want to select)
Great app so far!

Amber Healing
Cyprus
3 months using the app
February 11, 2021

This app has been a GREAT revenue generator for us. To date, we have only used the Upsale Funnel, but it has allowed us to sell more "companion" products than ever before. While it is not 100% Perfect, I would highly recommend this product. The only shortcoming I have noticed is that if you use the Discount Feature with your funnels, then you cannot use other Shopify Discounts at the same time. This is largely the limitation of Shopify, but there are other apps that somehow get around it. If this were corrected the App would be PERFECT!!!

Capel Rugs
United States
3 months using the app
Edited April 14, 2021

The UFE Cross-Sell & Upsell Bundle app is great. The app integrates nicely with our store. Customer service always available and very helpful.

Refresh Store
United Kingdom
3 months using the app
October 26, 2022

I had an amazing customer service! She helped me thorugh every step and while I didn't know much and had loads of questions, everything worked out.

ecomspect
United States
3 months using the app
UFE - Upsell Funnel Engine replied October 27, 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 3, 2020

This app allows many different configurations to upsell and cross sell. Provided me with what I needed for my website. Customer Support was fast and fantastic. Great!

Little Square Hats
Singapore
3 months using the app
December 23, 2020

This is great app! I had some trubles with making everthing working ok, but Sarah was very helpful and fast! Hope, this will help to make my sale better :)

Shopeek.hr
Croatia
3 months using the app
October 12, 2021

hello, very kind, available, he solved my problem in a short time, wonderful application I think I will buy the subscription as soon as I see results.

NOTTEBABY | Accessori per bambini
Switzerland
3 months using the app
UFE - Upsell Funnel Engine replied October 13, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

October 4, 2020

Customer service was simply awesome, I highly reccomend using it. It's simple and the best, free. hahaha

Al César lo del César
Spain
3 months using the app
July 24, 2020

Such an amazing app and the support is just as great. I received a response to my multiple questions within minutes. This app is such a great feature to have in your store. I am using it to offer a free product with the purchase of a specific product, but there are many many options to choose from. THANK YOU AGAIN FOR THIS APP!

Customize Your Necklace
United States
3 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

Thank you so much for sharing your awesome experience with our UFE 2.0 🎉

To be frank, we usually get the steroids to hustle hard from the feedbacks like this, Really loved it 🥰

- Sarah, Helixo 👩‍🦰