Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

February 9, 2021

Great interface and just able to design as I wish. I got some troubles while customize and setting things up, Sarah is so helpful during the journey. Although I might need to message them for follow-up sometimes, I understand they might be busy. Overall, for a Free app at the start, it's a very good app. Can't wait to see the AOV raise after launch.

Universe Glows
Malaysia
4 months using the app
April 20, 2021

Great App and Great Customer support!!
Overall design is very thoughtful and user friendly.
Love it..

Tribe Relates
United States
4 months using the app
December 6, 2022

So far so good, sleek design and fantastic customer service from Richard. Really like the sleek design of the widget

Moda Lux
Netherlands
4 months using the app
UFE - Upsell Funnel Engine replied December 6, 2022

Thank you for being a loyal customer and writing this awesome review.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 8, 2022

The app is easy to set up, and not bad on site speed. Had a few things that I didn't like on the product page, but customer service sorted them out quickly.

EmmBaby
Canada
4 months using the app
UFE - Upsell Funnel Engine replied November 9, 2022

We are so grateful for your kind words.

I will share this with the store team to let them know how we are doing.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited September 21, 2020

Great app, helpful support.
Would recommend.

........................................................

Goodhairday
Latvia
4 months using the app
October 23, 2021

The features are great and the app is easy to use. It looks good on your page, much better than other apps I've tried. The support team is very helpful as well!

Cleaning Lifehacks
Sweden
4 months using the app
UFE - Upsell Funnel Engine replied October 23, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 12, 2021

The thing that has impressed me has been the customer service. You need help and its always there ... Absolutely brilliant.

Gone Running
Hong Kong SAR
4 months using the app
December 15, 2022

The customer service is very kind and the apps really pushes my store sales. And this is very easy to use for a beginer

JNBY
Hong Kong SAR
4 months using the app
UFE - Upsell Funnel Engine replied December 15, 2022

We appreciate you sharing your feedback on our app and customer service.

We're thrilled to hear that you found our app easy to use and understand.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

September 11, 2020

really good app! easy to use and create multiple funnels , provides good customer service as well .highly recommended.

Gym Unlimited
United Kingdom
4 months using the app
September 17, 2020

I used this app to create a triggered pop up to upsell a group of products. Sarah on the Live Chat was extremely helpful in customising the look of the pop up instantly, beyond what I presumed would be possible. So refreshing to speak to a real and super helpful person.

Caroline Gardner
United Kingdom
4 months using the app