Reviews (1,080)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

September 11, 2020

really good app! easy to use and create multiple funnels , provides good customer service as well .highly recommended.

Gym Unlimited
United Kingdom
4 months using the app
September 17, 2020

I used this app to create a triggered pop up to upsell a group of products. Sarah on the Live Chat was extremely helpful in customising the look of the pop up instantly, beyond what I presumed would be possible. So refreshing to speak to a real and super helpful person.

Caroline Gardner
United Kingdom
4 months using the app
August 18, 2021

Amazing app, my sales went up like 20 to 30% and the support team is very helpful and fast. Thanks guys :D

Mojazahrada
Slovakia
4 months using the app
UFE - Upsell Funnel Engine replied August 18, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

December 16, 2021

Great support team, great app! The Support team were very helpful and sorted any issues instantly. Thanks guys!

Elite Electric Transport
United Kingdom
4 months using the app
UFE - Upsell Funnel Engine replied December 16, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Tinu, Customer Support Advocate

January 7, 2021

A wonderfull all in one app. It is seriously so easy to setup and they are really great with customer service. Sarah helped me alot and was quick. Recommend to every E-com store !

DeluxeDrip
Canada
4 months using the app
February 28, 2022

Many thanks to Sarah for solving my problem and giving me a free 30-day trial voucher. This app has been a great addition to my store.

xoboxer
China
4 months using the app
UFE - Upsell Funnel Engine replied February 28, 2022

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

It's our pleasure to support you for your emerging business as you are a beginner of our app.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

August 5, 2020

Very useful app for upselling and cross-selling on product pages. I have used the popup after adding to cart which is my favorite feature. You can customize everything to match your brand colors. You can A/B test different offers which is great for optimizing. It's not a perfect app, but I've seen them working hard to improve it and make it better.

QuikCamo
United States
4 months using the app
July 24, 2020

I think this one of the best apps when it comes to Upsells and Discount Offers.

The UI is great with great experience and easy to execute offers.

The best part is the support from Sarah and UFE 2.0 is just awesome.

Love It

Yogaluga
Australia
4 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

Great! Awesome 🎉 We love hearing to merchants when sharing their experience with UFE 2.0 🥰

Thank you so much for your feedback 🤗

- Sarah, Helixo 👩‍🦰

February 9, 2021

Great app! It's super easy to use and the support team is awesome. They helped me out within a few minutes with some custom coding.

TrendBody
Belgium
4 months using the app
June 8, 2020

Really simple and intuitive app. We managed to create an effective up-sell in minutes, it's really that easy. Here's the store! www.bradmatthews.co

Brad Matthews
United Kingdom
4 months using the app
UFE - Upsell Funnel Engine replied June 8, 2020

Thank you so much Matthews for your genuine feedback ❤️ We highly appreciate it 🎉

- Sarah, Helixo