Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

anthonyzambai
United States
3 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 8, 2020

Has increased my sales AOV by $30 and it looks much cleaner than any other upsell app I've ever came across. Support is always helpful. Best upsell app I've used in a while

Forever Chick
United States
3 months using the app
October 24, 2022

Le service d'aide est vraiment super ! Cela m'a beaucoup aidé dans le problème que j'avais. L'application est super !

Stanzerproducts
France
3 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Merci pour la critique positive! Nous aimons entendre nos clients, en particulier lorsque nos produits et notre assistance peuvent faire une différence positive pour eux.

Merci encore, et nous espérons avoir de vos nouvelles bientôt!

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

- Équipe d'assistance Helixo

October 13, 2020

This app is really great, it lets you create a ton of different funnels and also lets you customize them.
They have a lot of options which you change to make the widgets to your liking.
I really recommend this app.

UrinKing
Germany
3 months using the app
August 7, 2020

easy to use and helpful love thins plugin and I am glad it has a free plan for those who are on a tight budget

Dealmondo store
Germany
3 months using the app
UFE - Upsell Funnel Engine replied August 7, 2020

We really love and respect the effort and dedication of small merchants to build their business 💪🏻 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

Edited October 2, 2020

UPDATE: THE FOLLOWING ISSUE WAS FIXED WITHIN 30 MINUTES, SO GREAT COMMUNICATION!: Worked at first... it use to show a popup with an upsell then if the customer clicked "no thanks" it would automatically show the downsell once "add to cart" was pressed, but now if the person puts no thanks on the upsell, the popup disappears then the person has to click "add to cart" again just to see the downsell.

TheGadgetsGarage
United States
3 months using the app
October 20, 2021

Great app to use, it's not too complicated to use, loads quickly and works very well, looks good on the store too, its been helping my store to increase the AOV. Recommended

Rytrus
Singapore
3 months using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

July 30, 2020

Excellent app, it is free, customer service was really quick to help me as we had a conflict between apps.

First app we've ever leaved a review for.

Kindernecklace™
France
3 months using the app
UFE - Upsell Funnel Engine replied July 30, 2020

Awesome 🥰 Glad to hear that feedback from you 🤗 We really appreciate your time took to share your experience 🥰

- Sarah, Helixo 👩‍🦰

February 5, 2021

Muy recomendable, deja un diseño bonito y un soporte técnico rápido y eficaz. En concreto Sarah me atendió muy amablemente.

Atxuu
Spain
3 months using the app
August 26, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

The ONE Music
United States
3 months using the app
UFE - Upsell Funnel Engine replied August 26, 2022

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you.

I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.