Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Great product & wonderful customer support! the customer rep helped with setting up my funnels with no issue. Very easy to set-up.
Very useful app and incredible customer service that is very helpful! Would recommend to everyone!!
The customer service responded quickly. The app is easy to use and can be set up easily. It would be better if it could be set based on price.
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate
easy to use, user friendly, doing its job, fast efficient, good support so deserves my 5 stars. i recommend it
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us via our in-app chat at support@helixo.co
We are always happy to help.
- Sreeshankar, Customer Support Advocate
I was going to give this app a 4 instead of a 5 because it offers limited options for the end user to customize products in a funnel. I was looking at the possibility of having the customer choose the products that can go into their funnel, e.g a gift pack without affecting the final cost of the funnel. However, I have decided to change my 4 starts into a 5 and the reason is simple. Sarah (the app`s Customer Support Advocate) gave me a remarkable customer service experience. She was prompt and friendly and took her time to review the products I`m working on. In my experience, customer service personnel of this calibre are rare to find. Truly grateful, thanks Sarah <3
I'm shocked this app isn't used more. Would recommend for anyone looking to explore great upsell options
Funnels work perfectly on my page. Haven’t launched it yet I’m sure they’ll increase my conversion rate. Customer service is more than excellent and willing to help. Highly recommend.
I'm loving it. The Widget layout for customer is super user-friendly. Especially, Sarah from the support team is more than amazing. She patienly walk me through each steps of 1st time settings. Keep up the incredible work!
Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sarah, Customer Support Advocate.
This app works for what I want it to. Customer support is prompt and very helpful. I highly recommend this app!
Thank you for taking the time to write a review of our app and sharing your positive experience with our customer support team. We’re glad to hear that you found our support helpful and that everything has been going well.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The app is so easy to use but offers room for customization too by using CSS, which is great. On top of that, the customer service is superb and solves my issues right away.