Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

July 24, 2020

I'm a starter and was looking for a cheap app for upsells.
I test the UFE 2.0 - Upsell Funnel Engine and i must say it's perfect!
You can place your upsell products all over you want and can customize this with many options!
I had a little issue today and wrote with the support. The issue was sloved in just 10 min.
I'm very happy with this app.
It is one of the best upsell app with a great support and all that for free!
Great work guys! Go on like this

ChildJoy.de
Germany
21 days using the app
UFE - Upsell Funnel Engine replied July 25, 2020

Thank you so much for sharing your experience 🤗. We really love when hearing feedback from merchants like you 🥰

Yes! It's our first priority to fix an issue within minutes! 😊

- Sarah, Helixo 👩‍🦰

November 25, 2020

This app works quite well and is pretty all-encompassing for various offers. The customer service on the live chat is very quick to answer and very helpful.

thecozyhomecollection
United States
Over 1 year using the app
August 20, 2021

Verry good app. I use it for upsell. Support teams are very enthusiastic and friendly. All my problem are solved very quickly. Thanks!!!!

FamiCustom
United States
21 days using the app
UFE - Upsell Funnel Engine replied August 20, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sreeshankar, Customer support Advocate.

November 5, 2020

So many thanks to Sarah, she helped us to fixed many issues and the display error, now it's working perfectly.

Amerivend Works
United States
21 days using the app
June 21, 2021

Sarah and the team at UFE Cross Sell & Upsell Bundle are amazing at what they do. Very hands and fantastic team with an app that is so innovative and effective at boosting your conversions and overall product page perfomance. Highly recommend!

Tozotti
United Kingdom
21 days using the app
UFE - Upsell Funnel Engine replied June 21, 2021

Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.

If in need of further assistance please contact us via the in-app chat or at support@helixo.co.

-Sarah, Customer Support Advocate.

October 10, 2021

It's so simple and does not look spammy ..Beautiful upsell for conversion
Easy to modify to arrange in some pages

Ideas Deal
United States
21 days using the app
UFE - Upsell Funnel Engine replied October 10, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer support Advocate.

May 18, 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

myAGG
Italy
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

Edited December 7, 2021

I used several similar Apps before. Only this app is amazing. Super easy to manage and the customer service is great. Highly recommend!

MayMaw
China
20 days using the app
UFE - Upsell Funnel Engine replied December 7, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

December 26, 2022

Fantastic customer support, fast and always helpful, I could not perform some steps but thanks to them everything was much easier, thank you and recommend!

NewStyle™️
Italy
20 days using the app
UFE - Upsell Funnel Engine replied December 26, 2022

We appreciate you taking the time to write a review for us. Your comments encourage us to provide better service to all customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 1, 2020

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Beauty Closet SG
Singapore
Over 1 year using the app