Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

January 26, 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
France
30 days using the app
UFE - Upsell Funnel Engine replied January 27, 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

May 4, 2021

great application to offer discounts, add-on sales, upsells. Everything is very well thought out. And the customer support is very responsive and is there to guide you if you get stuck. I definitely recommend

GiftyInspiration
France
About 1 month using the app
September 29, 2020

Great app. I was looking for something similar for a long time and accidentally stumbled upon it. I use their product bundle option. The team has been really helpful in changing the position of widgets in my theme. Highly recommend.

Gulf Boutiques
United Arab Emirates
About 1 month using the app
December 7, 2022

Very responsive customer service and and very competent. good apps for crossell/upsell. As for the application, it does its job very well regarding upsell/crossell. I recommend

Luna Jewels USA
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied December 7, 2022

Thank you for sharing your experience with our app and support.

We're so glad to hear that our app was easy and intuitive for you.

We've been working hard on improving the user experience of the app and we hope this has been reflected in your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

January 14, 2021

The APP works superb! Many settings (almost too many) and fast support if you need assistance. Can only recommend it.

CarCare Freaks - Bilpleje & Tilbehør til Entusiaster og Professionelle.
Denmark
About 1 month using the app
September 9, 2021

I appreciate the application as well as the support from your team. Great. 5 star and love it very much

Skull Rose Fashion
Vietnam
About 1 month using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

September 2, 2020

Works like a charm and the support is amazing. I love their two free apps, honestly exactly what I had been looking for!

evermée
Switzerland
About 1 month using the app
Edited November 13, 2021

i used this app to do volume breaks. It looks good and the team respond fast and reliable. good service.

Dunies Sand Art
Canada
About 1 month using the app
UFE - Upsell Funnel Engine replied November 13, 2021

Thank you so much for your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate.

September 29, 2020

excellent app and it helps to increases the store conversion for sure.
I suggest all of you must have this application.

Ozonecart
India
About 1 month using the app
July 25, 2021

The app is fantastic to use. It has got some really nice features which can be useful. Customer support is very helpful. Helped a lot while onboarding. A big thank you to the team for the support!!

GrowingSquirrel.com
India
About 1 month using the app
UFE - Upsell Funnel Engine replied July 25, 2021

Thank you so much for your review. Glad I could help you today, always happy to continue support to you 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate