Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

February 11, 2021

I have just started using this app after trying it. It looks good. Still have not seen the full and actual impact of cross-selling or upselling. I had a problem that the displayed amount was 100 times as expensive as the actual listed amount for the recommended product.
I am giving it 4 stars now for the good and quick support I got from them to fix the issue. Now I can watch and see the actual performance and whether or not it can help increase my sales.
But really excellent customer service and speed of response. Thanks, guys.

Alpha Beana | ألفا بينا
Oman
6 months using the app
October 21, 2020

i think apps it easy to use and have a very responsive customer service. for a non technical person like me also easy to use.

WACKYTONIC
Malaysia
7 days using the app
February 6, 2023

Great support, great app, it's very complete and useful for cross sells and upsells, and much more. Good job

MyStand24 s.r.l.
Italy
7 days using the app
UFE - Upsell Funnel Engine replied February 6, 2023

Thank you for your kind words! It's great to hear that you find our app complete and useful for cross-selling and upselling. Our team works hard to make sure that our customers have a positive experience, and it means a lot to receive such positive feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 27, 2020

Very good app and suport team!
Thanks so much.
I think I have created a nice widget!
Can contribute to sales。

Laviwell
Japan
7 days using the app
Edited March 4, 2021

Very helpful and friendly, I already solved a lot of problems with help of system support, Sarah. Thanks. I do enjoy using this app for my website.

Kedai Emas Sri Tanah Merah
Malaysia
7 days using the app
January 12, 2022

We used this app for upsell x cross-sell and it perfectly fit. Also lightning fast support is a big plus!.

Lux Royal
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied January 12, 2022

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate

March 5, 2021

I had to need a bundle purchase app so search it to the Shopify app store. I found out so many bundle apps but it was hard to find what I want. But then, I found 'UFE Cross Sell & Upsell Bundle' finally and it was really really different from other similar apps.
1) Most bundled apps align items vertically. However, this app aligned items horizontally and displayed the item name beside the image, so it went well with the existing homepage.
2) And it's also available to activate with only one item. Other apps wanted two items at least for activate to bundle feature. This is very big difference from other apps.
After installed it, I had trouble with one thing but it was never big one in the result. Because their crew(Helixo support team) is a very excellent expert. I sent require help message in the app and they reacted quickly and kindly.
They found a way so easily and it was surprised me. And they also found what I didn't find and advanced it, too.
Now I write a review with feel very satisfaction.
If anybody wanna a bundle app, I recommend this app strongly! I spent search so many time to find this app. And I hope you save time.
Thank you! Helixo guys! And especially thank you, Sarah!

UNAVI USA, Inc.
United States
7 days using the app
April 24, 2021

You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.

Your Own Creation
Netherlands
6 months using the app
March 15, 2021

Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.

teezer
India
6 months using the app
March 27, 2023

Awesome app and great support, very responsive and got me exactly what i wanted ! I highly recommend !

Mobray Beauty
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied March 27, 2023

Thank you for taking the time to leave us a review! We're glad to hear that our team was able to provide you with practical solutions and resolve your issues. We appreciate your kind words and value your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team