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Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and diverse features for creating upsell opportunities, such as bundle discounts and pop-up reminders. Many have found it effective in boosting revenue and average order value. The support team is praised for their exceptional service and swift responses. The app offers extensive customization, even on the free plan, and is compatible with various themes and apps. It's suitable for all business sizes due to its scalability. However, some merchants find its limited multi-language support a drawback.

October 25, 2022

This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.

Johnnys Clipper
Germany
1 day using the app
UFE - Upsell Funnel Engine replied October 26, 2022

Thank you so much for finding great value in our app. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 16, 2023

Awesome app, easy to operate. Richcarde was amazing with his support

Store3us
Albania
1 day using the app
UFE - Upsell Funnel Engine replied January 17, 2023

Thanks for the positive review! We love hearing from our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited December 29, 2020

Hello there, The app is really easy to use and comes with a lot of features and the customer service is on point :D

Ecosophist
Australia
1 day using the app
December 10, 2022

I recently started using UFE Cross Sell on my website and I have been extremely impressed with its capabilities. The support team is always quick to respond and has been incredibly helpful in answering any questions I have had.

One of the standout features of this app is the ability to customize it even with the free plan. This has allowed me to tailor the app to fit the unique needs of my business and create a more seamless experience for my customers.

Overall, I am extremely satisfied with this app and would highly recommend it to other Shopify users. The customization options and excellent support make it a valuable addition to any website.

Gigi
Belgium
1 day using the app
UFE - Upsell Funnel Engine replied December 10, 2022

We appreciate your support and the great review you provided.

Also, we're thrilled to hear that you found our app to be simple and clear.

Thank you again for sharing your experience with our app and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 9, 2021

Great customer service, responds very individually to my wishes. The functions correspond exactly to my expectations and help me a lot. many thanksl

PRINTM
Germany
1 day using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

December 17, 2021

This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!

OfficeGo
Australia
1 day using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Sreeshankar, Customer Support Advocate

September 19, 2020

I used this app to help me create bundles. Its easy to use, there is information icons at each field for quick knowledge. Great customer service too, very responsive, professional and informative.

Charm Leaf
United States
1 day using the app
March 1, 2021

great app and great support. I had some problems after installing the app because some things didn't work properly but the support promptly fixed them.

SeaShepherdItalia
Italy
1 day using the app
Edited August 26, 2020

Great customer service and very quick to setup. Highly recommend! It has a user-friendly layout that allows quick navigation to make custom changes.

The Paint Crate
Australia
1 day using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Awesome, thank you so much for recommending our small app and sharing your experience 🎉 Glad that I could help merchants like you 🙏

- Sarah, Helixo 👩‍🦰

Edited February 24, 2021

We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.

Charlotte Rhys UK
United Kingdom
About 24 hours using the app