Reviews (1,058)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and average order values through customizable upselling and cross-selling features. They appreciate the scalable pricing model, making it suitable for growing businesses. The app is noted for its ease of use and flexibility in setting promotional periods. Exceptional customer support is frequently highlighted, with quick and helpful service available via live chat or Zoom. A comprehensive free plan adds value, particularly for new or smaller businesses. Merchants find this tool valuable for enhancing sales metrics.

November 21, 2019

I just started using this app and I love it. It is very easy to use and has some great features. I had a couple issues and support was very kind and quickly helped me to resolve those issues. I would definitely recommend this app.

My Yoga Zone
Canada
18 days using the app
July 4, 2023

A really well thought app, it seems to have every option available and it looks high quality. The support is also amazing, helped me through some issues that I've faced in no time.

Theodoros
Romania
About 13 hours using the app
UFE - Upsell Funnel Engine replied July 4, 2023

Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.

Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.

We really appreciate your feedback and your positive experience with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 1, 2021

實在很難找到可以符合台灣電商環境的 upsell app, 而且服務非常好迅速解決問題,大推~~~~
不管是從消費者看得到的介面和和設定的頁面可調整的範圍非常廣泛,客服人員幾乎 24 小時都在線協助解決問題

innfact Taiwan
Taiwan
17 days using the app
UFE - Upsell Funnel Engine replied September 1, 2021

我們很高興聽到您喜歡我們的應用程序。這正是我們繼續前進所需要的推動力。我們將努力為您提供我們最好的服務。如果您需要我們的應用程序的任何幫助,請隨時與我們聯繫。

通過 support@helixo.co 或通過我們的應用內聊天與我們聯繫。我們總是樂於提供幫助。

-莎拉,客戶支持倡導者。

February 15, 2021

Very professionnal extension, the support team helped me a lot when I was having issues, the answer time was under 2 minutes, fantastic !

Maison Cuisinas
France
16 days using the app
Edited August 13, 2020

The app works great on my entirelyzen.com website and their customer service is outstanding! I highly recommend their apps!

Entirely Zen
United States
16 days using the app
Edited November 5, 2019

I used this app, I rate the application very well, it is functional. Support helps with configuring the application very quickly.

procare4you
Poland
16 days using the app
UFE - Upsell Funnel Engine replied November 6, 2019

Thank you for taking time to review our app. We're so happy that our app and service could do wonders for you.

Huge Thanks From
Team Helixo Co

June 1, 2021

Fast and phenomenal support. Easily answers questions and genuinely wants to find a solution for every problem.

byFormica Ant Products
United States
16 days using the app
UFE - Upsell Funnel Engine replied June 6, 2021

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. This is more fuel for us to keep moving forward.

Please contact us at support@helixo.co or via our in-app chat for help.

-Sarah, Customer Service Executive.

July 31, 2021

Great app, UI looks good and highly customisable. Nikitha gives the best customer support! She reviewed my store and gave some really great advises. She also spotted a issue with the checkout page (probably caused by the custom theme I use) and have her team fixed it in half an hour. That was amazing! Keep up the good work!

Chubby Elephant
Australia
16 days using the app
UFE - Upsell Funnel Engine replied July 31, 2021

It was my duty to go an extra mile to help merchants like you to increase the sales! 😊 Also, thank you for writing this awesome review without even asking it, really appreciate that 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

November 7, 2019

Awesome!! The first hassle-free app for upselling. And with One Click Upsells! Very cheap although it has a big value!

Support is also great.

WARD
Germany
16 days using the app
UFE - Upsell Funnel Engine replied November 9, 2019

Thank you for the review. We will help you in achieving you more with upsell funnels.

Team Helixo Co

September 17, 2020

Great app so far, easy to use and customize. Works every time no issues. The options for bundles are good.

FarmCityPets
Australia
16 days using the app