Reviews (1,071)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

September 14, 2021

the app is great and the technical service the best. They helped me get the results I wanted very quickly. highly recommended

Demane Shop
Australia
11 days using the app
UFE - Upsell Funnel Engine replied September 15, 2021

Thank you so much for sharing the feedback. This means a lot to us.

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

August 31, 2020

I was looking for a way to change the offer name, although it doesn't allow me to do so, I found it out in a second without needing to waste much time. really great customer support! replies really quickly!

Curling Queen
Hong Kong SAR
11 days using the app
January 11, 2022

It has a wide range of options for customization, which is great. Whatever is not adjustable they will help you figure it out. Customer service is great and fast. I've tried some other apps and this is the one that was able to have the versatility I needed.

Rather Green
Canada
11 days using the app
UFE - Upsell Funnel Engine replied January 11, 2022

Thank you so much. Your words really made my day. It was a pleasure helping you.

Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate

August 24, 2022

tinu helped me alot great app would recommend to anyone who needs bundles offers and looking to increase aov

shopviralfox
Canada
11 days using the app
UFE - Upsell Funnel Engine replied August 24, 2022

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 11, 2022

I asked for assistance to fix a small detail and the service received was great and timely! I’ve been talking to Tinu the whole time and she’s been so thoughtful to guide me to the best solution. Thank you Tinu it was a pleasure to meet you <3

Elementspbr
France
10 days using the app
UFE - Upsell Funnel Engine replied March 11, 2022

Thank you so much for your valuable words.

Your feedback means a lot to us.

We're happy that you're happy, and we're looking forward to help you again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate

June 10, 2022

I needed help.. I just opened a chat and in less than 5 minutes they help me solved my issue.. I highly recommend this app!

KJ Applique Embroidery
United States
10 days using the app
UFE - Upsell Funnel Engine replied June 13, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

July 26, 2020

I am totally satisfied with this application and the support.
This app is totally what I wanted, but better.
The possibility to create different kind of offers with the same app. Great.
During the configuration, I made a small mistake (I really suck ...) and Sarah from support was ultra responsive and professional to help me ... one Sunday ... Yes, one Sunday morning, she was available to help me, and I love it.
I highly recommend this app.

MSB-Mex
France
10 days using the app
UFE - Upsell Funnel Engine replied July 26, 2020

Awesome 🎉 Thank you for sharing your experience with us! 🥰 Feedbacks like this always keeps us motivated to hustle hard to serve more merchants like you 💪🏻

- Sarah, Helixo 👩‍🦰

November 8, 2021

This app is easy to use, and the interface is user friendly. Most important of all, the costumer service is fast and efficient, they will try their best to meet my requirement and solve the problem. Higly recommend!

JQ-EnergyHub
Hong Kong SAR
10 days using the app
UFE - Upsell Funnel Engine replied November 8, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate

May 11, 2023

amazing app and an even more amazing customer service. I recommend for everyone

Stick Gripps
United States
10 days using the app
UFE - Upsell Funnel Engine replied May 11, 2023

Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words.

Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 1, 2020

I love this app! Very effective in increasing sales and helping us to up sell our products on our website. Customer service is also great!

The Lost Bread Online
Philippines
10 days using the app