Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 25, 2022

Super app en nog betere support, Je vragen worden serieus genomen en er wordt uitgebreid gekeken naar het probleem.

Agletless
Netherlands
14 days using the app
UFE - Upsell Funnel Engine replied August 25, 2022

Heel erg bedankt. Je woorden maakten mijn dag echt goed.
Neem gerust contact met ons op als u meer hulp nodig heeft.

Neem contact met ons op via support@helixo.co of via onze in-app chat. We zijn er altijd om u te helpen.

- Sarah, advocaat voor klantenondersteuning.

July 14, 2020

Great upsell funnel app. Super easy to set up and support is awesome! They respond right away and help you out. Highly recommend this app!

My Comfort Co
South Korea
14 days using the app
UFE - Upsell Funnel Engine replied July 14, 2020

Thank you so much for your recommendation 🥰 We love to hear more from merchants like you 🤗

- Sarah, Helixo 👩‍🦰

August 25, 2023

Great app and support! Special thanks to Glen for helping out figure a few things out.

You can use it to create multiple types of upsell offers. We were looking for an app that allows to set start and end dates and this one does it well.

The translation feature works well. It doesn't support multiple languages, but we were able to figure something out using Langify custom translation feature.

fillion-electronique-dev2
Canada
13 days using the app
UFE - Upsell Funnel Engine replied August 26, 2023

Thank you for your wonderful feedback! We're thrilled that you're enjoying the app and our support. We'll make sure to pass your appreciation to Glen for his assistance – it's always great to hear when our team members make a positive impact.

It's fantastic to know that our app fulfils your needs, especially with the ability to create different types of upsell offers and set start and end dates effectively.

We're glad that the translation feature is working well for you, and we appreciate your creative approach to solving the multiple languages challenge using the Langify custom translation feature.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 4, 2023

Great app, great customer service highly recommend

The sofa cover crafter
Estonia
13 days using the app
UFE - Upsell Funnel Engine replied December 5, 2023

We truly appreciate your positive feedback! It's fantastic to know you find our app great, and that our customer service has met your expectations. Thank you for the recommendation; it means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


October 22, 2020

Amazing App and support! Sarah is Awesome!
Also ask them for the custom CSS to get rid of the border, Its makes it look much better!

SalonBeauty
United States
13 days using the app
November 15, 2022

Great App for creating upsell funnels and volume discounts , great customer service, They are very helpful

Shapengo
United Kingdom
13 days using the app
UFE - Upsell Funnel Engine replied November 15, 2022

Thank you for the amazing review!

We put in the work to keep you and all of our clients happy.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 9, 2021

The customer service has been really helpful. We've just started using this app and it definitely has enhanced our customer experience on our website with easy to view complimentary frequently bought items. So far so good. Just hope that it can soon allow customers to use discount codes on our website on top of the UFE cross sell discounts, that would be great. Other than that, highly recommended!

G to G Enterprise
Malaysia
13 days using the app
UFE - Upsell Funnel Engine replied August 9, 2021

Thank you so much for taking the time to share your experience with us, with the Shopify community. This is exactly the inspiration we need to keep going. Thanks again for the love and support.

If you come across any more trouble please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

August 25, 2020

Helped me upsell my products. Clean design. Customization options were great. Was quite simple to use and the service was amazing.

nueallure
Canada
13 days using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Awesome, glad to hear your feedback 🎉 Really appreciated 🥰

- Sarah, Helixo 👩‍🦰

September 6, 2021

Great app. easy to use and works great on my store.
The customer service is also great.
Highly recommend.

XFlippro
Hong Kong SAR
12 days using the app
UFE - Upsell Funnel Engine replied September 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

December 2, 2020

Has a very simple and easy to navigate layout. good app. easy support with customer service chat box

Thermovial
Australia
12 days using the app