Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 11, 2021

really really great app and the customer service is amazing. they are super friendly and act very fast. im super happy. thank you guys for this awsome app

1Neko
Germany
3 days using the app
UFE - Upsell Funnel Engine replied July 11, 2021

I'm glad I could help you today, thanks for sharing feedback, it means a lot to us.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

October 4, 2021

This app is easy to use and fast support. I think my average order value will increase base on my experience

Family n More
Vietnam
3 days using the app
UFE - Upsell Funnel Engine replied October 5, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. We wish you all the very best for you and your business.

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sreeshankar, Customer Support Advocate

August 7, 2020

Hard to believe this app is free. We researched several other apps that had significant costs associated with them for the same functionality. It is very easy to use and extremely powerful. We would just want to see a couple of changes. (1) Be able to change the layout of the upsells from vertical to horizontal and (2) create multiple offers on the same page for different product configurations.

SmokinScooters
United States
3 days using the app
UFE - Upsell Funnel Engine replied August 7, 2020

Awesome 🎉 Thank you so much for sharing your kind feedback 🙏 We really loved it 🥰

1. Yes, our developer can help you to make any customisations.
2. We already have the option to place multiple widgets on the same page.

- Sarah, Helixo 👩‍🦰

December 9, 2021

Awesome ! Before I found the UFE Cross-Sell & Upsell app, I was looking for an effective and easy to set up upsell app. But all apps I found didn't work properly and didn't have the "display on home page" option. UFE is a lifesaver ! I spend hours to find the perfect app, and UFE is this one ! Moreover, the customer support is great ! Very responsive, kind and helped me to set up the app the right way on my store in minutes ! Thank you so much for having created UFE ! I love it ! I will recommend it to all my e-commerce mates ! :)

Fit 🍑 Peach
France
3 days using the app
UFE - Upsell Funnel Engine replied December 9, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

March 2, 2021

Working nice and easy to use. Customer service is 10/10, goes above and beyond to help. Recommended!

Qwality4u.com
Netherlands
3 days using the app
October 25, 2023

Great app and support, thanks a lot

Anchor Paris
France
3 days using the app
UFE - Upsell Funnel Engine replied October 26, 2023

Thank you for your kind words! We're thrilled that you love our app and have found it useful. Our team is always here to provide support when you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 7, 2021

performance was very poor even though ive had it for few months only generated lower end of double digits in sales, just dissapointing

Fuchusi
United Kingdom
3 months using the app
Edited March 23, 2023

équipe professionnelle et très utile, j'ai pu réglé mon problème d'offre grâce à une démonstration en réel, merci !

Pratique&Co
France
2 months using the app
UFE - Upsell Funnel Engine replied March 23, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 24, 2022

Har inte lanserat butiken med appen än men kundsupporten är toppen verkligen! De löser dina problem snabbt och professionellt. Får se hur butiken presterar med appens bundles.

lifeofpets.se
Sweden
2 months using the app
UFE - Upsell Funnel Engine replied November 24, 2022

Tack så mycket för ett så bra omdöme. Dina ord inspirerar oss verkligen att fortsätta. Låt oss gärna veta vilka förbättringar vi kan göra från vår sida. Att se din tillfredsställelse ger oss den största lyckan. Vi ska sträva efter att hålla detta.

Vid ytterligare frågor vänligen kontakta oss på support@helixo.co eller via vår chatt i appen. Vi hjälper dig alltid gärna.

-Helixo Support Team

November 15, 2020

Best upsell app on the market already and they keep improving. Sarah is one hell of a support! Keep it up!

wishproject
Germany
2 days using the app