Reviews (1,079)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

August 7, 2020

Hard to believe this app is free. We researched several other apps that had significant costs associated with them for the same functionality. It is very easy to use and extremely powerful. We would just want to see a couple of changes. (1) Be able to change the layout of the upsells from vertical to horizontal and (2) create multiple offers on the same page for different product configurations.

SmokinScooters
United States
3 days using the app
UFE - Upsell Funnel Engine replied August 7, 2020

Awesome 🎉 Thank you so much for sharing your kind feedback 🙏 We really loved it 🥰

1. Yes, our developer can help you to make any customisations.
2. We already have the option to place multiple widgets on the same page.

- Sarah, Helixo 👩‍🦰

July 29, 2021

Please note that their app is not free, and the functions are not as described in the introduction, please be careful of such apps

Petlibro
United States
3 days using the app
UFE - Upsell Funnel Engine replied July 30, 2021

This review seems suspected to be a foul play by competitors. We are investigating more on it and will gather all relevant information and update it here and report it to Shopify partner team.

👉 For New Merchants reading this: Install the app and try it to see the results, if you need help, don't hesitate to ask us, we will go beyond to satisfy your requirements to increase the sales.

December 9, 2021

Awesome ! Before I found the UFE Cross-Sell & Upsell app, I was looking for an effective and easy to set up upsell app. But all apps I found didn't work properly and didn't have the "display on home page" option. UFE is a lifesaver ! I spend hours to find the perfect app, and UFE is this one ! Moreover, the customer support is great ! Very responsive, kind and helped me to set up the app the right way on my store in minutes ! Thank you so much for having created UFE ! I love it ! I will recommend it to all my e-commerce mates ! :)

Fit 🍑 Peach
France
3 days using the app
UFE - Upsell Funnel Engine replied December 9, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

October 25, 2023

Great app and support, thanks a lot

Anchor Paris
France
3 days using the app
UFE - Upsell Funnel Engine replied October 26, 2023

Thank you for your kind words! We're thrilled that you love our app and have found it useful. Our team is always here to provide support when you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 2, 2021

Working nice and easy to use. Customer service is 10/10, goes above and beyond to help. Recommended!

Qwality4u.com
Netherlands
3 days using the app
November 15, 2020

Best upsell app on the market already and they keep improving. Sarah is one hell of a support! Keep it up!

wishproject
Germany
2 days using the app
January 12, 2022

I used this app help to me do offer Buy 2 & Get 1 Free. am satisfied with the operation of the app and the help provided by the support

Demonsus Trend
Lithuania
2 days using the app
UFE - Upsell Funnel Engine replied January 12, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.

Edited September 13, 2020

I wanted to know something more about upselling. Great support! Fast and reliable customer service..

Apres Outdoor, ŠPORTNE STORITVE, ŽIGA LAH S.P.,ŠKRAT PETKA
Slovenia
2 days using the app
September 20, 2020

Customer support is super quick. I highly recommend the App! After a few minutes they fixed my problem.

PORTHY
Germany
2 days using the app
January 29, 2022

I just uploaded the application on my shop and I have to say that the chat support is incredibly competent !

Chamisae
France
2 days using the app
UFE - Upsell Funnel Engine replied January 30, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Nikitha, Customer Support Advocate.