Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance profits and conversions through effective upselling and cross-selling features. They praise its user-friendly interface, customization options, and reliable performance. The customer support team is recognized for their prompt and efficient problem-solving. Merchants also value its affordability, with a free plan on offer. The app's design and ability to provide discounts and promotions are seen as positive aspects. It's also useful for selling add-on items and increasing average order value.

June 26, 2019

I used this app as I wanted to test upsell funnels. It worked great for me. Thanks alot.
I will recommend the other shopify users to have this installed.

Jewels Of Jungle
India
11 days using the app
June 4, 2019

Great app. couple of feedbacks. when add to card is clicked actually nothing happens on scren. its required to leave the box and go to checkout page to see if new product is there. should be direct. maybe creating a confirm button, and then go directly to checkout.
Also, the buy button disappear, this should be optional.
whitout this details would be 5 stars.

Pet Sweet World
Portugal
8 days using the app
July 3, 2019

Worked exactly as described so far. Looks great on my site. Will update after first conversion with details on ease ofbuse.

Unapologetic Decor
United States
7 days using the app
May 28, 2019

OMGosh ... This app is amazing!

This is just what we wanted for getting customers to add on gift cards and other items in the check out process.  The app is so quick and easy to set up. The instructions are very clear and intuitive. And the finished set up is professional in appearance. Highly recommend this product to any size business.

Thanks very much! 

Elves' Best Christmas Crackers
Canada
About 8 hours using the app
Edited August 11, 2019

Just downloaded this last night and you bet I made a whole bunch of OFFERSS for sure! Easy to set up. Really hope this upselling helps boosts my sales! Much love!
Kaizen Beauty Secrets ~

Kaizen beauty secrets
United States
5 days using the app
March 23, 2020

Nightmare! I installed the Free plan (1 offer limit) on Debut theme and created one BOGO offer, as they say I could. Always problems and bugs, we exchanged over 10 emails, when they were fixing something, something else was bugging. Finally they came with an email saying that "Our discounted upsells are only available for paid plans :)" and when I told them that BOGO offer is on their list they send me another email saying "Our app doesn't yet have that feature". Very-very buggy app and worse: totally unprofessional business behaviour. Wasted time for me.

hairmind.gr
Cyprus
3 days using the app
Propel Commerce replied March 24, 2020

I'm so sorry that our support staff didn't convey to you sooner that discounted upsells are only available on paid plans. The pricing plans listed on the app store page do mention that discounted offers are a paid feature, however I know that's easy to miss. Upsell Now can do BOGO, however you'd need to be on a paid plan to access that.

April 5, 2021

¡It is what I need! adds a pop-up with the option of adding another product that I can select from my collection. Perfect.

Nikarit - Cosmética con Karité para empoderar mujeres
Spain
About 3 hours using the app
Propel Commerce replied April 5, 2021

Thank you for the review! We're glad to know it perfectly fits your needs.

January 24, 2020

I tried to use this app for 3 days, It was completely useless, the offers I set up were not showing on my site. The support was very limited and the only way was by email with answers once every 24hrs, Way to slow of a response when you have a business to run.

Super Cooling Towels
Australia
2 days using the app
Propel Commerce replied January 24, 2020

Hi there - sorry to hear about the difficulties. Upsell Now works with most, but not all, themes. It looks like your shop may have been one of those our app is unfortunately not compatible with.

If you'd like to give it another try, we'll be happy to elevate your ticket to one of our developers to confirm whether or not it's compatible with your site.

Finally, regarding email response time, Robert responded to several of your emails within an hour of you sending them :) We're sorry though that we weren't able to identify / resolve the issue.

June 30, 2019

good
good
!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!

MiniMyne
France
About 2 hours using the app
December 22, 2020

Awesome app, the free version is enough to get you started. It's just what I was looking for.
Thanks.

Slimming Yoga Pants
United Kingdom
About 1 hour using the app
Propel Commerce replied January 6, 2021

Thanks so much for taking the time to leave a review. We're so happy to hear the free version is meeting your needs 😊