Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance profits and conversions through effective upselling and cross-selling features. They praise its user-friendly interface, customization options, and reliable performance. The customer support team is recognized for their prompt and efficient problem-solving. Merchants also value its affordability, with a free plan on offer. The app's design and ability to provide discounts and promotions are seen as positive aspects. It's also useful for selling add-on items and increasing average order value.

July 5, 2019

Unfortunately I uninstalled the app by deleting it and it still showed up on my end, so I had to call shopify and they had to go through all of this special type of coding and finally I told them that I thought it was this app and they found it and deleted it. This app manipulates coding on your theme and could cause trouble. I tested the app, so my upsell, pop up background was black and when I checked out, it popped up and appeared as if I was trying to trick people into adding something to their cart without them being able to see what it was. I started not to say anything but I could have been in the middle of a campaign and this happened. The problem that I had with the app is that I deleted it but it STILL showed up on my end while I was doing a test checkout and the pop-up was incomplete because I couldn't get it to work right. So, that incomplete, pitch black pop up would have showed up to customers, but all the time, I would have been thinking that it was deleted. I wouldn't want that to happen to you like it did me. It may be a good app though. I don't know. I'm afraid to give it another try. You be the judge.

YouEnvyMe.Club
United States
About 1 hour using the app
Propel Commerce replied July 7, 2019

Upsell Now has a convenient "Uninstall" button in the Settings tab of the app that safely removes our code from your theme.

Unfortunately Shopify apps cannot edit your theme / remove their code after you delete them, so this button needs to be clicked before deleting the app.

Sorry to see you didn't contact our support for help before leaving your 1-star review on a free app. We would have been happy to help clear this up for you.

We even have an Uninstall page on our help desk with further details on this (https://websiteondemand.zendesk.com/hc/en-us/articles/360028653111-How-do-I-uninstall-Upsell-Now-and-remove-Upsell-Now-from-my-theme-). Not sure what else we can do... :(

August 14, 2019

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Ivy Lite
United States
41 minutes using the app
Propel Commerce replied August 14, 2019

You've left a one star review on a free app without providing any feedback.

Did you need help with the app? If you're in need of assistance, please contact our support staff at support@websiteondemand.ca.

Edited November 6, 2019

This app removed my shipping rates, I spend some time setting up all the variables. Not happy about that, I dont have time to be messing with none sense Im just about to launch ads for my store. I tried to give it a one star, but they dont allow you to do so. They block the submit review button.

CaduwisPrint
United States
36 minutes using the app
Propel Commerce replied November 7, 2019

Hi there, sorry to hear you ran in to some difficulties. Did you reach out to our support staff for assistance? We'd be happy to help.

Upsell Now needs to update the checkout total on the cart page, and it sounds like your shipping rates feature may have been in the same block. We can correct that in two seconds via a settings change in the app.

Please do reach out to us so we can help resolve this.

June 11, 2019

I deleted it but it was not uninstalled. The pop-up is frustrating visitors. I would stay away from this app.

Feelin' Radical
United States
5 minutes using the app
Propel Commerce replied June 12, 2019

Upsell Now's purpose is to display upsell pop-ups to help merchants like you increase average order value. Hopefully you were expecting the pop-ups when you installed the app :D

As a brand new free app, if you have feedback on how we can improve the pop-ups, we'd love to hear from you! Simply email support@websiteondemand.ca with your ideas.

Finally, to uninstall the app, simply click the easy-to-use Uninstall button in the Settings tab of the app. That will take care of code removal for you. Unfortunately, in Shopify, apps cannot edit your theme once you delete them from the Apps page in Shopify.

December 28, 2019

Very straight forward, able to add an additional offer when any of the eligible items was added to cart.

Argonaut Rowing Club
Canada