Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance profits and conversions through effective upselling and cross-selling features. They praise its user-friendly interface, customization options, and reliable performance. The customer support team is recognized for their prompt and efficient problem-solving. Merchants also value its affordability, with a free plan on offer. The app's design and ability to provide discounts and promotions are seen as positive aspects. It's also useful for selling add-on items and increasing average order value.

October 4, 2022

Service client tres efficace et rapide. je recommande amplement cette application. Facile d'utilisation.

United Arab Emirates
About 1 hour using the app
Propel Commerce replied October 4, 2022

Bonjour amis de SHAMAA,

Merci beaucoup pour l'avis, Marc! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀

- Leo @ Propel Commerce

August 19, 2019

Great app. Very Easy to use. I just followed the steps and I did my very first up-sell in 1 min. Thank you

26 minutes using the app
Edited November 6, 2019

I really like this app, it has many different possibilities. I used it to show complimentary products when certain items are added to cart. Works great with my theme, love the fact you can customise it.

Wriggly Tin Soap Co.
United Kingdom
21 minutes using the app
July 23, 2019

This app made me uninstall my current upsell app because it said that the current app is interfering. However after uninstalling, the support came forth and said that their app still does not work with the other apps in my store. I understand that it is new and it's free, but if that's the level of support I will receive; I rather pay for something that works.

Heads up everyone, this app is not to be installed. At least until they have figured out what they can do to work with other apps in your store. So basically now I have to install my previous app and set it up all over again.

Cheers, if there is negative stars. I would give it. Not for the app, but for the thrash support it gives.

Cosmos Beauty
About 7 hours using the app
Propel Commerce replied July 23, 2019

Our support team invested considerable time and effort debugging your ticket. Unfortunately your shop simply had too many conflicting apps installed.

Our support team does their best, but they're not miracle workers, and as a free app, we simply don't have the resources to resolve all the conflicts in your site.

Hopefully you'll have better luck with either a paid app or hiring a developer to assist with the issues in your site.

November 5, 2019

Super easy to install and customize this App. Had it working in like 5 minutes and I'm not even our web developer.

Rado Racks
United States
7 minutes using the app
July 9, 2019

I downloaded the app for upsell pop ups, and it looked very nice, it has a lot of settings and features. Unfortunately it is incompatible with other apps I have, so I had to uninstall it, but I have to say the support team is very helpful and very fast. I had few questions, they replied within 15 min, and I had a problem when uninstalling the app, they send me very detailed instructions on what to do, and everything is fixed.
The only thing they should work on is the compatibility with other apps.

About 2 hours using the app
June 3, 2019

I am giving this app 4 stars while I cannot use it on my own website. Why? Because it's simple and excellent. In terms of upselling and crosselling, you can do anything you want. And it's free.

Another important information: this app doesn't increase your website loading time. I notice people don't pay attention to this factor but it's super important. You will not be successful with a website that loads in more than 6-7 seconds. For this reason I had to drop many apps. But this one will not cause this problem.

So why i am not using it? Simple because I have a fashion website. When customers receive the option to to add products via crossell, unfortunately the app don't offer them the option to choose size or color.

So if your products are not like fashion with many options, you're good to go. But if your products have options like fashion (color , size etc...) you can't use it.

Let's hope the developer will add these options in the future.

Otherwise, great app!

ELZAVY Women Clothing and Classic Women Apparel
About 2 hours using the app
Edited August 10, 2019

I actually came back here to update my review. They make you fill everything in and then when you notice it's not applied to your store you got looking and see a disclaimer saying:

''Upsell Now uses Shopify’s draft orders feature to give discounts on upsell items. Draft orders in Shopify do not yet support discount codes. If a shopper is receiving an upsell offer discount, they won’t be able to use discount codes at checkout.''

So there's no point don't waste your time like I did.

OB Merchants
United Kingdom
About 2 hours using the app
Propel Commerce replied August 11, 2019

Hi there,

Sorry to hear you're having difficulties. As our 100+ reviews clearly show, Upsell Now absolutely integrates with Shopify ;)

Looking at your shop's code, it appears you have other upsell apps installed that are known to interfere with Upsell now.

If your offers aren't appearing, simply contact our friendly support staff at support@websiteondemand.ca, and we'll be happy to see if we can get our app working with your theme.

If you decide to use our discounted upsells feature, Upsell Now uses Shopify's Draft Orders feature which is the BEST way in Shopify to do discounts. The inability to support discount codes is a limitation in Shopify's draft orders feature - not a limitation in Upsell Now.

June 19, 2019

This app is very descriptive and easy to use. The only drawback is the choppy redirect to the transaction page. I believe this lack of smooth redirection can be a deterrent toward the buyers. Having a smooth transition through the payment process should be assuring.

United States
About 1 hour using the app
Propel Commerce replied June 20, 2019

Thanks for the feedback! We don't seem to have a ticket in our support desk from you. We would have been happy to investigate the issue and see if there's anything we could do to resolve it.

December 6, 2022

I should have used this app before and the free feature is great a must have for all stores. Love it

Manns Bed Shop
United Kingdom
2 minutes using the app
Propel Commerce replied December 6, 2022

Hello friends at Manns Bed Shop,

Thank you very much for the review, Mohammed! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce