Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies, noting its customizable pop-ups and SKU-to-Sku matching that are both visually appealing and easy to implement. They praise its reliability and seamless integration, enhancing both profits and customer experiences. Exceptional customer support is frequently highlighted, with the team being responsive and helpful in assisting with installation, customization, and troubleshooting. The app is valued for promoting slower-moving products and its straightforward setup, making it a cost-effective solution for increasing sales and enhancing customer satisfaction.

July 28, 2023

素晴らしい対応。
日本語のサポートもできる優秀なメンバーがおられます。

こちらのアプリは使って全く心配ありません。
低価格で素晴らしい機能を提供してくれます。

サポートも安心、機能も安心申し分なしです。
是非使ってみてください。

WAGYU ESTATE
Japan
About 2 hours using the app
Propel Commerce replied July 29, 2023

WAGYU ESTATE の皆さん、こんにちは。

レビューいただきまして誠にありがとうございます!いつでも喜んでお手伝いいたします。サポートが必要な場合はいつでもチャットしてください。あなたのビジネスにさらなるパワーを! 🚀

- レオ @ プロペルコマース

June 30, 2019

good
good
!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!

MiniMyne
France
About 2 hours using the app
Edited August 10, 2019

APP DOESN't INTEGRATE WITH SHOPIFY! DON'T BOTHER WASTING YOUR TIME!
I actually came back here to update my review. They make you fill everything in and then when you notice it's not applied to your store you got looking and see a disclaimer saying:

''Upsell Now uses Shopify’s draft orders feature to give discounts on upsell items. Draft orders in Shopify do not yet support discount codes. If a shopper is receiving an upsell offer discount, they won’t be able to use discount codes at checkout.''

So there's no point don't waste your time like I did.

OB Merchants
United Kingdom
About 2 hours using the app
Propel Commerce replied August 11, 2019

Hi there,

Sorry to hear you're having difficulties. As our 100+ reviews clearly show, Upsell Now absolutely integrates with Shopify ;)

Looking at your shop's code, it appears you have other upsell apps installed that are known to interfere with Upsell now.

If your offers aren't appearing, simply contact our friendly support staff at support@websiteondemand.ca, and we'll be happy to see if we can get our app working with your theme.

If you decide to use our discounted upsells feature, Upsell Now uses Shopify's Draft Orders feature which is the BEST way in Shopify to do discounts. The inability to support discount codes is a limitation in Shopify's draft orders feature - not a limitation in Upsell Now.

June 3, 2019

I am giving this app 4 stars while I cannot use it on my own website. Why? Because it's simple and excellent. In terms of upselling and crosselling, you can do anything you want. And it's free.

Another important information: this app doesn't increase your website loading time. I notice people don't pay attention to this factor but it's super important. You will not be successful with a website that loads in more than 6-7 seconds. For this reason I had to drop many apps. But this one will not cause this problem.

So why i am not using it? Simple because I have a fashion website. When customers receive the option to to add products via crossell, unfortunately the app don't offer them the option to choose size or color.

So if your products are not like fashion with many options, you're good to go. But if your products have options like fashion (color , size etc...) you can't use it.

Let's hope the developer will add these options in the future.

Otherwise, great app!

ELZAVY Women Clothing and Classic Women Apparel
Canada
About 2 hours using the app
June 19, 2019

This app is very descriptive and easy to use. The only drawback is the choppy redirect to the transaction page. I believe this lack of smooth redirection can be a deterrent toward the buyers. Having a smooth transition through the payment process should be assuring.

ProductBreeze
United States
About 1 hour using the app
Propel Commerce replied June 20, 2019

Thanks for the feedback! We don't seem to have a ticket in our support desk from you. We would have been happy to investigate the issue and see if there's anything we could do to resolve it.

December 22, 2020

Awesome app, the free version is enough to get you started. It's just what I was looking for.
Thanks.

Slimming Yoga Pants
United Kingdom
About 1 hour using the app
Propel Commerce replied January 6, 2021

Thanks so much for taking the time to leave a review. We're so happy to hear the free version is meeting your needs 😊

July 5, 2019

Unfortunately I uninstalled the app by deleting it and it still showed up on my end, so I had to call shopify and they had to go through all of this special type of coding and finally I told them that I thought it was this app and they found it and deleted it. This app manipulates coding on your theme and could cause trouble. I tested the app, so my upsell, pop up background was black and when I checked out, it popped up and appeared as if I was trying to trick people into adding something to their cart without them being able to see what it was. I started not to say anything but I could have been in the middle of a campaign and this happened. The problem that I had with the app is that I deleted it but it STILL showed up on my end while I was doing a test checkout and the pop-up was incomplete because I couldn't get it to work right. So, that incomplete, pitch black pop up would have showed up to customers, but all the time, I would have been thinking that it was deleted. I wouldn't want that to happen to you like it did me. It may be a good app though. I don't know. I'm afraid to give it another try. You be the judge.

YouEnvyMe.Club
United States
About 1 hour using the app
Propel Commerce replied July 7, 2019

Upsell Now has a convenient "Uninstall" button in the Settings tab of the app that safely removes our code from your theme.

Unfortunately Shopify apps cannot edit your theme / remove their code after you delete them, so this button needs to be clicked before deleting the app.

Sorry to see you didn't contact our support for help before leaving your 1-star review on a free app. We would have been happy to help clear this up for you.

We even have an Uninstall page on our help desk with further details on this (https://websiteondemand.zendesk.com/hc/en-us/articles/360028653111-How-do-I-uninstall-Upsell-Now-and-remove-Upsell-Now-from-my-theme-). Not sure what else we can do... :(

October 4, 2022

Service client tres efficace et rapide. je recommande amplement cette application. Facile d'utilisation.

SHAMAA
United Arab Emirates
About 1 hour using the app
Propel Commerce replied October 4, 2022

Bonjour amis de SHAMAA,

Merci beaucoup pour l'avis, Marc! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀

- Leo @ Propel Commerce

August 14, 2019

tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu

Ivy Lite
United States
41 minutes using the app
Propel Commerce replied August 14, 2019

You've left a one star review on a free app without providing any feedback.

Did you need help with the app? If you're in need of assistance, please contact our support staff at support@websiteondemand.ca.

Edited November 6, 2019

This app removed my shipping rates, I spend some time setting up all the variables. Not happy about that, I dont have time to be messing with none sense Im just about to launch ads for my store. I tried to give it a one star, but they dont allow you to do so. They block the submit review button.

CaduwisPrint
United States
36 minutes using the app
Propel Commerce replied November 7, 2019

Hi there, sorry to hear you ran in to some difficulties. Did you reach out to our support staff for assistance? We'd be happy to help.

Upsell Now needs to update the checkout total on the cart page, and it sounds like your shipping rates feature may have been in the same block. We can correct that in two seconds via a settings change in the app.

Please do reach out to us so we can help resolve this.