UserWay Website Accessibility

UserWay Website Accessibility

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.1 (8)
Developer
userway.org

Start your accessibility journey to ADA and WCAG compliance: remove barriers, optimize usability.

Greater Inclusivity & Boosted Site Metrics are the Winning Combination. Jumpstart your accessibility conformance: start to get your Shopify store more compliant with ADA, EN 301 549, Section 508 and WCAG regulations. Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience. UserWay's AI-powered accessibility solutions help Shopify stores provide equal access rights, boost conversions, and protect against the risk of lawsuits.

Greater Inclusivity & Boosted Site Metrics are the Winning Combination. Jumpstart your accessibility conformance: start to get your Shopify store more compliant with ADA, EN 301 549, Section 508 and WCAG regulations. Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience. UserWay's AI-powered accessibility solutions help Shopify stores provide equal access rights, boost conversions, and protect against the risk of lawsuits. more
  • ADA & WCAG Compliance: Jumpstart compliance with accessibility regulations.
  • Shield against accessibility-related lawsuits.
  • UserWay AI Widget Supports Over 53 Different Languages
  • Live monitoring: view severe violations and recommended remediations.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Launched

May 25, 2021

Languages

English

Pricing

Basic

Free

  • Light accessibility widget (20 features)
  • Fixes basic usability issues, and limited WCAG & ADA compliance violations

SHOPIFY STARTER

$49 / month

or $490/year and save 17%

  • Up to 100k monthly page views
  • Significant WCAG 2.1 & 2.2 AA, ADA, Section 508 compliance boost
  • Continuous real-time accessibility monitoring

SHOPIFY SMALL BIZ

$149 / month

or $1,490/year and save 17%

  • Up to 1M monthly page views
  • Significant WCAG 2.1 & 2.2 AA, ADA, Section 508 compliance boost
  • Continuous real-time accessibility monitoring

SHOPIFY GROWTH

$349 / month

or $3,490/year and save 17%

  • Up to 10M monthly page views
  • Significant WCAG 2.1 & 2.2 AA, ADA, Section 508 compliance boost
  • Continuous real-time accessibility monitoring

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (8)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 13% of ratings are 1 stars
August 13, 2023

WARNING to store owners, this is group is using shady marketing technique promising a "Shield" against lawsuits" but then, through complicated mumbo jumbo from their support team, walk back all the promises and try to get your money even though it's listed as one of the core feature of the app (and the app is listed for free). It took me more than 1 month to go through a whole conversation with Matheus and Ben, and my feedback went absolutely nowhere. Worse yet, I thought I was protected all this time because of their false promises. I wasted a lot of time on this and it looks like an over-promising app that then tries to charge large amounts. Be careful! I was told verbatim: "Up to 20% WCAG & ADA Compliance", not the best experience.

InfantBoo.com
United States
3 months using the app
userway.org replied September 18, 2023

InfantBoo,

We are sorry to hear that you were not satisfied with UserWay’s Basic, free widget. As stated on our product page, the Basic widget offers light accessibility widget features and limited WCAG & ADA compliance as opposed to our Paid widget that real-time accessibility monitoring, and significant WCAG & ADA compliance powered by AI technology. Becoming WCAG conformant is a complex process that requires expertise, development hours, and high costs. UserWay’s suite of solutions help businesses such as your own cut costs, resources, and time by automating as much of the process by utilizing AI technology. As we mentioned, you continue to be welcome to schedule a call with one of our accessibility experts to learn more. We are always here for you when you are ready to expand your accessibility knowledge and improve your customer experience.

July 6, 2023

I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even recommended what we should do on our end to make sure we have a smooth and efficient experience with the app! Recommend using the chat and app!!!

Lucy Paris
United States
Over 1 year using the app
January 12, 2022

UserWay AI-based solutions are reliable and practical without creating extra work for us. We’re confident that as regulations and guidelines change, UserWay will keep pace and our sites will always stay current. Taking that worry off of our plate has been invaluable.

PhiliQuote
Israel
About 1 year using the app
userway.org replied January 16, 2022

Thank you for taking the time to leave your feedback. We are glad you are confident in relying on UserWay for your accessibility needs. Wishing you a successful 2022!

March 16, 2022

It’s great to know UserWay is managing my site’s accessibility 24/7.
I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.

Puzzlocks
Israel
About 1 month using the app
userway.org replied July 17, 2022

Thank you for leaving your feedback and we are glad to hear UserWay is meeting your business needs.

April 24, 2022

App installed easiliy, fixed any and all issues and when I had to reach out to customer support they replied quickly and resolved any issue. Purchased the yearly plan as I can't see not EVER having this userway.org product. Congratulations on such a wonderful product and making it available reasonably for small businesses with limited budgets. Our team congratulates your team!

CLÁUDIA LOBÃO
United States
About 14 hours using the app
userway.org replied July 17, 2022

CLÁUDIA,

Thank you for taking the time to leave your feedback. We are glad our amazing support team was able to give you the support you needed.

Support

userway.org can answer any questions you have about UserWay Website Accessibility.

Developer

userway.org

1007 North Orange St. 10th Floor, Wilmington, DE, 19801, US

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