Reviews (224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app greatly improves product pages and UX by showing only relevant variant images, supporting multiple images per variant, and offering flexible swatch controls, including multi‑color and collection‑page swatches. They like the intuitive setup, clean interface, and reliable performance on both standard and custom themes. Many highlight strong business value, fair pricing with a usable free plan, and fast, hands‑on support that resolves theme conflicts and custom layout needs.
Refine
-
By rating
Great, easy to use, does it job, and the support is quick and responsive
Great app and excellent support. The app works reliably and offers the settings needed to present product media properly. Support was very responsive, helpful, and quickly provided a clear solution. Highly recommended!
The Variant Wizard + Swatch App works great. Solved an issue for us. We appreciate you guys.
Very good except ONE MAJOR ISSUE. It changes the theme product view. I have it as carousel, carousel with with thumbnails on mobile.
It defualts it to grid, and bullet points on mobile, no way to change it, other than that, very good. But can't use it until fixed
Thank you for your feedback — we really appreciate it!
You can adjust the product image gallery settings within our app so it doesn’t default to a grid layout. If you’d like to use a carousel with thumbnails (including on mobile), you can configure this in the app settings by following this guide: https://help.productwiz.io/variant-wizard/faq/general#change-my-product-gallerys-settings
The gallery layout can be customized separately for desktop and mobile, so you should be able to match your theme’s original carousel setup on both devices.
If you’re still seeing it default to grid or bullet points on mobile, please reach out to me directly at jake@productwiz.io and I’ll be happy to take a closer look and help get this resolved for you.
The developer personally collaborated with me and fixed any issues that a translation app caused for the app to function properly.
Really nice app to upgrade product page color swatches and sizes from the standard Shopify variants. Price is really good compared to other ones out there and the support is top notch! Jake is really responsive and answers inquiries fast. He helped me through some issues that involved needing code and I'm very appreciative he took the time to go back and forth with me to get it resolved. Highly recommend.
I have uninstalled this App months ago and they are still sending me bills. How an App can continue to bill me, at their most expensive plan, for months after I have unsintalled is beyond me.
I have tried to contact them, no response so far. I have browsed their app for any indication that I have to unsubscribe prior to uninstalling, and there is none.
STAY AWAY FROM THIS DEVELOPER, THIS IS A SCAM.
Thank you for your review. According to our records in Shopify Partners, your subscription was automatically cancelled after uninstalling our app on September 29th, 2025. We also show that you briefly reinstalled our app on October 6th, 2025, though no subscription plan was activated during that visit.
Our app uses Shopify's billing system exclusively, which means billing automatically stops when you uninstall. We have a dedicated section in our app's billing page that explains this process.
Since you mentioned uninstalling several months ago, I'd appreciate if you could share any documentation or screenshots showing an earlier uninstall date at jake@productwiz.io. I'll be happy to look into this immediately and resolve any billing issues.
Best regards,
Jake
I downloaded this app and another BIG name app with 1000s of reviews. Variant Image Wizard had the app running for 90% of our site immediately. Their customer support responds very quickly and solved the rest easily. We're fully functional now.
The other big name app, never worked, and customer support gave us excuses.
Sometimes an app is an app but the people supporting the app is what matters. I'd recommend this app and this TEAM to anyone. 5-stars
App was working great until recently. Now, any item not part of the first option group is showing unavailable. I did recently update to Ride v15, but even when I reverted back, to older versions (as far back as 11), it still did not work properly. The only way I was able to sell other variants was to oopt not to hide sold out variants. This was the main driver behind using this app.
Thank you for your valuable feedback! We investigated the issue and were able to reproduce it on your Ride theme. We have applied a fix for your store and have sent you an email with instructions on how to update our app with the new theme integration to resolve the problem. If you have any questions, please feel free to contact us at support-rio@productwiz.io.
We've been using this app for almost two years now. We are very satisfied with the app for several reasons:
1. Quick email responses and support center assistance:
When setting up the app, if we had any questions or encountered issues, the support team responded promptly, usually within a day, and worked diligently to resolve our concerns as quickly as possible. We are truly grateful to the dedicated individuals who have helped us.
2. Easy-to-use UI:
The user interface is well-designed, making it very easy to use. We didn't encounter any significant difficulties during setup. We understood it easily and have been using the app very effectively.
3. Variety of styles:
We can customize the swatches for each product and easily switch between styles. The settings for customization are straightforward, allowing us to make changes without needing assistance from an app developer.
We researched and tested numerous apps related to variations, but we concluded that this app is the easiest to use and the best. We are still satisfied and using it well. Thank you so much.
