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We've been using this app for almost two years now. We are very satisfied with the app for several reasons:
1. Quick email responses and support center assistance:
When setting up the app, if we had any questions or encountered issues, the support team responded promptly, usually within a day, and worked diligently to resolve our concerns as quickly as possible. We are truly grateful to the dedicated individuals who have helped us.
2. Easy-to-use UI:
The user interface is well-designed, making it very easy to use. We didn't encounter any significant difficulties during setup. We understood it easily and have been using the app very effectively.
3. Variety of styles:
We can customize the swatches for each product and easily switch between styles. The settings for customization are straightforward, allowing us to make changes without needing assistance from an app developer.
We researched and tested numerous apps related to variations, but we concluded that this app is the easiest to use and the best. We are still satisfied and using it well. Thank you so much.
We've been using Variant Image Wizard to streamline our product pages with the limitations that Shopify has on Variants. It has directly impacted our conversion rate in a positive manner, since customers can not only find what they want fast, but not have to scroll through irrelevant product photos now.
Bonus: their support helped us identify an issue that we caused, and had us back up and running in 5 minutes.
Keep up the great work team!
This app was exactly what we were looking for to be able to support different variant pictures and also customize how the variant picker shows. We rarely have any problems and when there are small issues to resolve, the support is extremely fast. This is one of the must have apps that we have and cannot live without!
Great app! I recommend this for all my clients. It's a really intuitive app which allows you to personalise how you display product options on product pages. Great customer support too who are always quick to respond and resolve any issues. Can highly recommend for anyone looking to customise their product pages even further.
The app is very simple to navigate and makes adding color swatches extremely easy. We ran into a single issue with our theme & the support team was very quick to respond, Jake helped me & was able to get the issue resolved in less than an hour. Customer care is obviously important to them & it shows. 10/10 on the app and service
I installed this app because allows the option to show only images for the selected variant, which was not possible on our chosen theme.
The added bonus was that we could customise the swatches and image layouts to match our design exactly.
I was especially impressed with the incredible help provided by the app staff. I got in contact a few times over the period of a week and Jake was always super responsive and helpful.
100% recommend this app if you need a little bit more functionality on your product pages.
Huge thanks to you for the amazing support — truly appreciate it!
Your magic words made it happen: “WOW WAH
Absolutely loved it —
Thanks again
Love this app! Top tier support too! The multi-color swatches are exactly what I needed for my store and this app delivered on them!
Very easy to use. Amazing support team.
Dont have this app anymore but it keeps taking my money...
I’m sorry to hear about your experience and understand your frustration. I reviewed your case right away and issued you a full refund within two hours of receiving your message — it’s already been processed and should appear in your account within 7–10 business days.
You uninstalled the app on October 13th, which is also when your subscription was automatically cancelled. However, since the uninstall happened during an active billing cycle, Shopify still applies the charge for that full cycle — which is what happened here. Our app uses Shopify’s billing system, so all charges are processed directly by Shopify, and we don’t have control over the timing or application of those charges.
I hope this helps clear up any confusion, and thank you for bringing it to our attention.
– Jake, ProductWiz Team