Swatch King: Variants Options

Swatch King: Variants Options

Reviews (1,609)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and enhancing the shopping experience with effective variant visualization like color and image swatches. It's praised for its user-friendly, customizable interface and seamless Shopify integration. The app's performance is reliable, and the customer support team is noted for their responsiveness and efficiency in handling issues, including customization requests, contributing to improved store functionality and customer satisfaction.

October 3, 2024

Customer Service was really good. Nikhilesh is a cool guy.

Adored Collection
United States
About 1 month using the app
August 5, 2024

When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed.

Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.

washlabshop
United States
3 months using the app
Edited October 20, 2024

Great customer support! Had a problem that I couldn’t solve myself, contacted the helpdesk and they solved it right away and they kept asking if they needed to change anything. Love the support!

Pure Vancouver
Netherlands
4 months using the app
October 28, 2024

Really good app! easy to use, straightforward, good customer service to if you have a question. Really recommend this app!

Brooks London
Netherlands
9 days using the app
October 2, 2024

Great features and quick support!

LovelyLocket
Netherlands
5 months using the app
October 29, 2024

Great support system!

Mode Mayer
Italy
4 months using the app
September 25, 2024

This app is great and solves a very basic but frustrating Shopify UI issue. I use it on a number of my sites and the team are always quick to help if there's an issue - would recommend!

4CE
United Kingdom
About 20 hours using the app
September 5, 2024

Love the app and support! Easy to use and works great!

CASELIX
United States
5 months using the app
November 17, 2024

Nikhilesh is the best in the support team!!
This is a wonderful app!

Thank you team for creating such a nice app! :D

Vivobarefoot
United Arab Emirates
5 days using the app
Edited November 5, 2024

they helped me quick and perfect

Elizalondon
Netherlands
About 2 months using the app