Reviews (438)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving bulk editing features and user-friendly interface, which streamline operations across multiple e-commerce platforms like Etsy and Shopify. They value its cross-platform functionality for maintaining consistency and praise the responsive customer support and continuous updates that enhance functionality. Some concerns about pricing exist, but the consensus is that the app offers good value by significantly boosting efficiency and positively impacting business operations.

April 1, 2019

This app is amazing! I have used their Etsy version for a while and am so glad they have it for Shopify now too! This app saves me so much time that I would be willing to pay for it! The app is very extensive and you want to pay attention when you are setting things up to not override your info you don't want to change. The profiles options help with being able to do similar updates super easy. I have a few different sets of products that I have to update with different info and the profiles makes it easy to make these quick changes without having to program the settings in each time. Pretty much anything you would want to update on your shop you can do a lot quicker and more efficient with this app. I am in the process of moving my website to Shopify and this app made moving around 900 listings with each one having 98 variations easy to do in a few hours instead of months. I have had to reach out for help with various things and Justin is super responsive and answers pretty much any time of the day and has always taken care of my issues or answered my questions completely. I cannot say enough good things about this app!

Smashing Ink
United States
About 1 month using the app
March 7, 2019

Wonderful app. I was able to update all prices to end in a .99 which is an amazing feature for a free app. It allows you to adjust prices in quite a few ways. It even gives you a complete count of all the tags and lets you update them in so many ways. Just an amazing app overall.

Simply Divine Clothing
United States
About 1 month using the app
July 28, 2021

What an amazing app! It helps a lot and saves a lot times! Thank you! Hopefully we can use the app for fulfillments too! I use the app on my 4 stores

Dreamer Store
United Kingdom
About 1 month using the app
Edited October 8, 2019

This app is great!The fact it's free makes it awesome and nobody should miss out on it. The customer service is O-U-T-S-T-A-N-D-I-N-G!Even finding such a good customer support for paid apps is rare! There is always room for improvement but in total the app is efficient and userfriendly. One thing i would suggest though is to add a "select all" button right after you selected all products of a category and decide to edit all of them. All the products stay selected automatically when you enter into "edit all mode". However it would be better if they could get deselected all at once quickly in case you want to make individual adjustements across all the ones given in the list. Otherwise if you want to add a tag for instance, the tag wil be added everywhere although you may only want to make it appear in a dozen of them for instance.

Roudbreck
Luxembourg
About 1 month using the app
Edited January 6, 2022

Unreliable app. They force us to pay even though I installed the app when it was completely free. I've been using hundreds of apps so far but none of them treats their early customers this way :( My client (the store owner) feels disappointed at me as I told them the app is free to use.

DR.HC - Happy Choices for Organic, Natural, Vegan Cosmetics
United States
Over 1 year using the app
October 11, 2022

WOW That is my first impression of this app. It is going to save me so much time listing on individual channels now I can do it all on this one app, I like the look of the pages they are easy to navigate well thought out and so so simple to use. Most of my products are customised and the app even supports this which I am super impressed with. I have had to reach out twice to customer support and both times Justin done a screen share with me and walked me through the issue I was having which was a simple user error and was resolved within a few minutes. I am excited to know that they are looking to add ebay and amazon in the future. Well worth the $10 per month as it will literally save me hours upon hours of listing the same products on multiple channels. Subscribe subscribe subscribe you wont regret it, I am so glad I have found this app. Lifesaver!

Blossom Lane Cards & Gifts
United Kingdom
30 days using the app
Edited October 11, 2022

I love the idea and really hoped that it would help to manage my hundreds of products. More specifically, I wanted to use this app to add and remove variations across multiple listings. This app allows you to use variation profiles to add/remove variations across multiple listings, but unfortunately I still have to go into every product and re-link photos to each variation. This is extremely time consuming when there are 30+ photos on each product. I believe this is an overall Shopify issue and not directly tied to Vela app, but having to do this every time I make a change to a variation profile is ridiculously time consuming so I'll be on the lookout for a better way to manage our products.

Sunny Box
United States
About 2 years using the app
September 30, 2022

Pessima non funziona, rovina i prezzi dei prodotti del sito, assolutamente da non utilizzare. Abbiamo utilizzato l'app e abbiamo avuto grossi problemi

farmacienonsolo.it
Italy
Over 1 year using the app
Edited July 28, 2023

A Marvelous App – Simply Unbeatable!

My journey with the Vela app spans a fantastic 9 months, and I can't help but gush about how amazing it is! From the get-go, Vela offered the most advanced product editing and bulk updating capabilities in the Shopify app store, all at an unbeatable price point. I've tried countless other apps, but Vela stands tall as the undisputed champion!

What truly sets Vela apart is their exceptional support team. No automated responses or generic replies – just real, attentive human beings who genuinely care about your needs. They listen, understand, and provide you with solutions that hit the bullseye!

A special nod to Justin from Vela, who has been a constant source of help and support. The app itself is a work of art, continuously improving with fantastic new features, all thanks to the dedicated Vela team.

In a nutshell, choosing Vela has been the smartest decision I've made for my business. If you crave top-tier functionality, unmatched support, and regular feature updates, Vela is your ticket to success!

Chandeliers Decor
United Kingdom
27 days using the app
August 4, 2019

I used this App to bulk edit products' prices, titles and descriptions, it'd be nice if it works with adding shortcodes [] and images in the description.

Pharaoh Store
Greece
27 days using the app