Reviews (443)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for seamlessly transferring listings between Etsy and Shopify, highlighting its bulk editing tools for updating product details efficiently. Its AI integration and inventory syncing are also praised for enhancing listing accuracy and managing multiple storefronts. The responsive customer support and user-friendly interface are noted benefits. Regular updates add new features, improving functionality and merchant productivity.

January 13, 2023

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela!

SewShel Petwork
United States
13 days using the app
July 27, 2020

Awesome app! I save so much time from using the features included in this app. Support is also very fast and even took a few of my suggestions to implement in the next update.

StratosFair
United States
12 days using the app
May 28, 2019

I've tried a few bulk edit apps, but this is one fantastic piece of app. You wouldn't believe this was free. Full of features, the interface is slick and easy to use, and it has saved me a ton of time. Absolutely recommended

Adventus
Norway
11 days using the app
August 30, 2018

Please add replace entire Description in bulk. Thank you!

Premiumart Co
United States
11 days using the app
May 8, 2023

Took two lots of money for my stores but I only upgraded one. Wouldn't even work the next day. Took loads of products off my etsy and shopify. Awful and rude customer service. Avoid! There is better out there

Wyld Mummy Prints
United Kingdom
7 months using the app
Vela replied May 8, 2023

Unfortunately, this review is entirely false and misleading. To clarify, the user received a free one-week trial for both shops connected to Vela. Afterward, they upgraded both shops to Vela Plus and were charged $10 each, as expected and clearly stated. They then canceled both shops, requested refunds, and yet expected to retain access. While there was no legitimate reason for a refund, we still issued a full refund for both shops. Despite this, the user chose to post a negative review.

September 25, 2019

Vela has more functions and is easier to use than other apps that have ridiculously high monthly fees. Definitely going to keep using this for editing (and more) from now on since it saves me time and money big time.

United Rempire
United States
10 days using the app
Edited February 4, 2020

Let me just say that this app has completely saved my life with both Etsy and Shopify. No other app does what this app can do. I save HOURS of my time using this app. The customer service is unmatchable, they are super helpful and responsive. Highly recommend!

Wax on Fire
United States
10 days using the app
August 13, 2019

This is the WORST app I have EVER come across! Why Shopify would allow apps of this poor calibre on their platform is beyond my understanding! This app removed ALL product images and and when using this app for bulk pricing edits, it messed my entire store! It has taken me over TWO Months to try and get my prices corrected and to recover over 8000+ Products! MY SUGGESTION TO ANYONE WANTING TO USE THIS APP IS STAY FAR AWAY!! ALL THIS APP IS GOOD FOR IS TO CREATE WEEKS OF EXTRA WORK AND BACKTRACKING ON YOUR STORE'S PRODUCTS!! I WILL ALSO BE PASSING THIS EXPERIENCE ON TO SHOPIFY AND REQUEST THAT THEY REMOVE THIS APP FROM THEIR PLATFORM AS THIS IS NOT WHAT MERCHANTS NEED!

BEADED CREATIONS
South Africa
7 months using the app
July 7, 2021

*** I don't normally leave reviews (I'm an a**hole.. ha ha) ***
I found Vela for Shopify by "accident". I had just opened an Etsy store, incorporated Vela and discovered how easy, accurate and speedy it is. I then noticed a setting to import my Shopify store! BAM! My go to app.
AND IT'S FREE!!

Fat Boy Fight
Australia
9 days using the app
Edited July 6, 2019

The app is decent. It makes bulk editing products really easy but I can only recommend using it if you have a small inventory because if you have a larger inventory you have to spend so much time waiting for products to load that it really kind of defeats the purpose

Omni Geek Shop
United States
9 months using the app