Reviews (441)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its bulk editing capabilities and seamless syncing between Shopify and Etsy, noting significant improvements in operational efficiency and business growth. They appreciate the time-saving features, ease of managing multiple shops, and responsive customer support. The integration of AI for optimizing listings and timed updates for promotions are particularly valued for enhancing productivity and expanding business capabilities.

April 22, 2019

This is hands down the best app I've ever used. I still can't believe it's free. Let's you easily update multiple listings at once and saves you so much valuable time. Works great with Etsy and Shopify and they have AWESOME customer service. You won't be disappointed!

CountryFineDesign
United States
About 4 hours using the app
September 3, 2018

Don't use this app!!!
Knocked out all compare at prices and all variant pictures throughout my store and several others that used it (I'm part of an Ecom group)!!
Horrible app costing hours of work after!!! DO NOT USE!! If I could give -5 stars I would

His N Her Gadgets
Canada
3 days using the app
May 22, 2019

So dissappointed!!! It worked perfectly in the beginning. I did a few changes today and out of sudden a lot of info of my products were deleted. I have to put the price, colour of the products and quantity all over again. (so mad and dissappointed)

Poshy Petals
Netherlands
3 days using the app
August 1, 2022

This is the first time I write a bad customer service review. They are, specifically Justin, so bad to the point all of the good things from this app combined cannot make up for the ignorance and assumption they put me through. As a owner, I carefully went through each and every tutorial clips they have. TWO MESSAGES in the conversation and Justin already assumed I had not watched any video. He forced down on the conversation twice, and up until my confirmation and screenshot that I watched the video he asked for a screen recording. Be aware, this app doesn't work on text or message!!! Only via calls or screen recordings at your convenience (or theirs?). He claimed that because he had 'customers from over 72 countries', therefore it's best for you to: 1) watch the clips, and 2) make a screen shared call with him to avoid 'back and forth between chat/email' quote-on-quote. Well you know, no one gives a care how many customers the app is troubleshooting at the moment. It is part of your JD and get used to it, or ask for a raise maybe? Like Klaviyo, they queue the customers so everyone has their numbers and wait to get a full attention rep who is willing to help you, listen or text. Clearly, they just do this as a chore and don't appreciate the customers (with 21 and still counting one-star reviews with no response). If you feel like working with someone who cares, STAY AWAY FROM THIS APP.

Tinoreading.club
Vietnam
2 days using the app
January 28, 2019

This app is amazing. I imported my shopify shop accounts and my Etsy shops. I absolutely love this app.

Badges and Buttons Club
United States
About 3 hours using the app
September 10, 2021

Very promising app for multi-channel publishing and product management. UI that actually works and responsive devs!

IncredibleGood Inc
United States
About 2 hours using the app
September 23, 2018

just edit 200 products in 2 min.. but it deleted all my trust badge picture on the descrition...now have even more work to do...thanks..

Sportswear4me
Netherlands
2 days using the app
April 15, 2019

This is an awesome bulk editing app! Easy to use and I cannot say enough about the fast and amazing support! Thank you!!!

Linen Whites
United States
About 2 hours using the app
October 23, 2018

I wish I could give this App 10+ stars!!! This App is a LIFESAVER!! I have 350+ listings and I am now able to update product information with EASE on both my website AND Etsy store!! Total game changer for a handmade business!! More time making...less time behind the computer! EVERY SHOP should have this App!!! Thank you SO MUCH for developing this App and making it FREE!!! I am one super-happy customer :))))))

Returning Grace Designs
United States
About 2 hours using the app
Edited October 29, 2019

I've been using Vela for another channel and I am so glad that it is available for Shopify!

The integration was super fast and easy (I didn't even have to create a separate account)

The installation was fast, the platform is very intuitive and easy.

Superfast support!
Unlike other apps (where I am still waiting for a reply a week later) I got an answer to my question within seconds and was able to integrate right away.

I don't usually write reviews, but this app warrants it!

Alex Isaacs Designs
United States
About 1 hour using the app