Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its flexible and easy-to-configure shipping options, especially for businesses with complex shipping needs. It's praised for handling large catalogs and integrating with other platforms. Features like sub-zones, service codes, and blended rates are appreciated. The app's reliable performance and the customer support team's prompt and helpful responses are also commended. Despite its complexity, merchants find it easy to use and worth the cost for the value it provides.

Edited October 26, 2018

This app is great! I love that I can have Sub Zones. That's a HUGE plus for us. We also utilize the Service Code feature, helping with our ERP integration. I've worked with Brian a few times on some things and he was quick to respond and easy to work with. They even just implemented FedEx SmartPost for us! Another plus! Would definitely recommend. You get a ton of features with this app.

American Sale
United States
6 months using the app
September 22, 2021

Very professional app, quite easy to set-up and a great integration for my store. Blended rates are amazing and the support I got after emailing them was second to none. Would definitely recommend.

Forgotten Flavours & On Point
Belgium
6 months using the app
January 24, 2019

We wanted to offer free shipping on a single product, which this app was able to do for us very easily. When I needed the rules to get more detailed, they provided great support via email and phone and walked me through how to get the functionality I needed. Great app!

Of a Kind
United States
5 months using the app
May 18, 2018

It took a little time to wrap our head around some of the functionalities of this app, but in the short time that we've been using it, it's worked great. What made our experience of integrating and setting up Advance Shipping Rules was Brian's customer support - super fast to respond via email and phone, helpful step-by step-guidance, etc. That aspect made a world of a difference.

P F Candle Co
United States
5 months using the app
January 22, 2018

Excellent app, it does exactly what we needed which was to make certain products a flat shipping price while others are based on weight and have the blended shipping rates calculate properly at checkout (Shopify's cart can't do this). Customer service is quick to reply which is an added bonus. A+

7 Bucks A Pop
United States
5 months using the app
Edited June 19, 2019

very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules
very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules

MMTUM
Canada
5 months using the app
July 19, 2018

This app does exactly what I needed it to by allowing free shipping when certain products are present in the cart. Customer service was great at helping me set everything up. Thank you!

Fleet Sheets
United States
5 months using the app
Edited January 17, 2018

I am new to the online store business. I added Printful and have my own device, wireless earbuds called "AffordaBuds", and could not make the shipping rate/boxes/interaction between the app and my store work.

After spending much of the day reading page after page of suggestions online, I contacted Brian of advancedshippingrules because someone mentioned his app would help.

I contacted Brian and asked for help setting it up because I didn't know where to start.

He was simply amazing, and so gracious, patient and spent a considerable time on the phone first listening, then explaining my options...then he asked for access to set it up....and in probably ten minutes it was operating flawlessly.

I cannot recommend Brian and advancedshippingrules enough.

This is the best customer service I've had from any company in years!

Thank you Brian!

Staybuds
United States
5 months using the app
June 6, 2019

Here at MoreThanClassy.com we give away a lot of merchandise to our wonderful clientele, so we decided to streamline the entire giveaway process and make it more user-friendly. After I installed the Advanced Shipping Rules Application, I was having trouble getting the Shipping Rates to stay with the products from my special Group, once other products were added to the Shopping Cart. I contacted Support and Brian Dillon responded right away! He went in and figured out what was wrong in just a few minutes. Then he did something inspiring and unusual, he went above and beyond your typical support response. Brian went into my Shipping Settings and made all the necessary changes to fix the problem and set it all up properly! NO JOKE! Brian took care of everything without even being asked. He took the time to do what most people don’t. He set things right. Now that’s what I call excellent customer service. After hearing from Brian, I tested the Shipping Rates and everything’s working perfectly! ;-)

In addition, Brian realized I was on a more expensive Advanced Shipping Rules Plan that I didn’t need. After bringing it to my attention, he helped me switch to a lower priced Plan that was much cheaper and more suitable for my business. Are you kidding me, bro? This is the kind of thoughtful service every consumer should receive when they reach out for help. Don’t just do the bare minimum. Knock the ball out of the park!

BRAVO! BRAVO! BRAVO! Thank you so much! If I could give Advanced Shipping Rules 10 Stars, I would! Keep up the great work!

MoreThanClassy.com
United States
5 months using the app
March 4, 2018

Really great app, works without complications and does exactly what it says.
If you are unsure, there is a test mode and the support is also very fast and friendly.
I recommend this app!

Drawink Store
Slovenia
5 months using the app